You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

Description

The Technology Business Management (TBM) team powers American Express Tech Strategy by enabling Predictability, Transparency, and Efficiency through best-in-class Tech Business Management capabilities. Within TBM is the Technology Portfolio Management team (TPM) which powers technology, business, and product to achieve business and customer value by optimizing technology investments, elevating transparency and enabling decisioning through trusted insights and best in class portfolio and program management.

Within the Technology Portfolio Management team, the Enterprise Investment Planning Director will lead a team responsible for owning the Technology Investment Annual Planning process, driving optimizations, and accountability across multiple stakeholders within the Enterprise. This pivotal role will be responsible for defining and implementing changes to the existing process and defining the future state, overseeing the enterprise planning calendar and deliverable to make investment decisions.

As Director of Portfolio Management, will report directly to the VP Technology Portfolio Management. The Director will be responsible for driving evolution of Portfolio Tooling, enabling Delivery & Execution though Agile tools & Practices, supporting creation of Executive insights to enable data driven decision making. You will be responsible for accelerating strategic alignment and planning focused on driving business and customer value, enabling transformational change while connecting enterprise teams and optimizing processes and delivery.

Moreover, as a leader of a high-performing technology portfolio organization, this candidate will have a passion for process innovation, data-driven mindset, relentless attention to detail, and the ability to build and leverage meaningful relationships with the team and partners.

Key Responsibilities:

·       Lead diverse, inclusive, and geographically dispersed teams, inspiring employee engagement, retention, progression, and performance management

·       Drive process improvements for operational efficiency and effectiveness, accelerating value delivery to the Enterprise and our customers

·       Anticipate risks and opportunities, prepare reporting and insights with a point of view to increase transparency of portfolio performance and make actionable recommendations

·       Create and deliver executive-level and stakeholder communications, elevating the product teams unified messages to drive decisions and accelerate agile decision making

·       Define clear outcomes centred around customers that can be linked to shareholder impact and enable prioritization across stakeholders

·       Proactively drive recurring communications to ensure transparency and collective understanding

·       Define and manage a multi-year roadmap, managing dependencies and proactively mitigating risk

Minimum Qualifications:

·       Proven experience building & leading diverse, geographically dispersed, high-performing teams; extensive experience & success as a leader of leaders

·       Track record of success working across global markets, with both stakeholders & tech partners, managing complex products or initiatives across international markets

·       Proven ability to analyze complex processes to find and drive innovative solutions 

·       Proven ability to lead, influence and motivate organization(s) within your direct authority as well as outside of your direct authority to achieve aggressive goals

·       Excellent interpersonal, strong written, and verbal communication skills, focusing on key messages and actions

·       Ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast paced environment

Salary Range: $145,000.00 to $230,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.