Job Requirements

Hampton Inn Rohnert Park is seeking a dynamic, service-oriented Director of Sales to join our team! We are an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

 

 JOB DUTIES AND RESPONSIBILITIES

Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadershipProvide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated ratesDevelop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservationsDevelop a complete knowledge and ensure adherence to company sales policies and SOPsDrive customer loyalty to grow share of the account by delivering service excellence throughout each customer experienceProvide guidance for RFP Season Annually to National Sales with the help from GM and/or Regional DOS & National SalesEnsure all pertinent aspects of solicitation, closing, and customer communications are complete and documented for the teamIdentify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking eventsDevelop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategiesAnalyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demandParticipates in forecasting for revenue and expensesConduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competitionConducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GMRecommend and implement new sales programs at the hotel and accurately track ROIInitiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spendPrepares annual marketing/business and budget plansSet and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearlyAbides by Prime Time Selling hoursPerform any other job-related duties as assigned

Work Experience

EDUCATION AND SKILLS

Minimum of Bachelor's Degree in Hotel Administration, Business, or MarketingMinimum of 5 years in progressive hotel sales with leadership responsibilities

 

KNOWLEDGE, SKILLS AND ABILITIES

Strong analytical skills relative to impact on hotel revenuesAbility to communicate effectively verbally and in writingStrong interpersonal skillsStrong understanding of revenue management principlesProficient in Microsoft Office Products, focus on Excel, Word and OutlookAbility to travel as neededMust have flexible work hours that may include evenings, weekends, and holidays

Benefits

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.