Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Job Description

Job Purpose:

You will be one of the principal pillars of the hotel, passionately and enthusiastically directing day-to-day activities of the sales team by inspiring and coaching them to drive results. Further you will drive the preparation of the annual departmental operating budget, the hotel sales, marketing and business plan. As Director of Sales you will be involved in sales forecasting with the Revenue Manager and also developing special events and sales blitzes to showcase the hotel to potential clients. You will develop rapports with key clients and feel comfortable taking risks by entering into new markets. You will have a presence at trade shows and major market events, locally and nationally, to promote new business and increase sales for the hotel.

Main Responsibility:

To approach the overall Wholesale market segment for the Minor Hotels Sales Cluster from a strategic perspective:Ensure that the team fully understands the relative importance and priority of its current account base, and prioritises its efforts accordingly.Ensure that the department is focused on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.Continually review the actual production of each account against the potential for that account.  Continually review and upgrade the client base.Assign individual account responsibilities and targets with reference to the above points.  Keep account responsibility under continual reviewTo manage the Wholesale team:Set the financial objectives for each member of the team and manage them to ensure these objectives are met.Ensure that all new team members are properly oriented in the strategy and positioning of the Minor Hotels brand, and able to articulate this positioning in the marketplace.Ensure that all members of the team have the appropriate face-to-face selling skills to successfully do their job.Manage the performance of team members, identify gap in skills necessary to perform their duties and recommend programmes to meet the skills requirements of the team.General department operationsMaintain accurate management status reporting on business results, and Team Member action planning.Ensure all sales people maintain a personal up-to-date knowledge on all Minor Hotels product and service offerings, including promotions.  In addition, to be familiar with the products, services, rates new developments of our key competitors.Ensure department operational budget is adhered to including effective cost control and procedures for approval of expenditureParticipate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.Create and implement packages and promotions for periods of low occupancyLiaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promiseDrive opportunities to upsell and cross-sell Minor Hotels productsEnsure that all administration work is processed quickly and efficiently.

Qualifications

• Bachelor's degree in any related field
• At least five years experience in hotel sales and marketing
• Experience in luxury hotel brands
• Revenue management experience
• Ability to influence and persuade with excellent negotiation skills
• Strong sales and analytical knowledge