Summary

The Director of Planning Operations position will oversee the planning department including all team members, procedures and processes for the practice. Key responsibilities include management of team members, oversight of processes, preparation of financial plans, investment research and analysis, and coordination of client service needs with team members.

Hours: M/Tu 9:00 am – 6:00 pm, W 9:00 am – 5:00 pm, Tr 9:00 am – 4:00 pm, F 9:00 am – 1:00 pm

This position can be in person, hybrid, or remote.

Compensation
Compensation varies based on the specific qualifications and experience of the individual with a target range of $85,000 to $115,000
This position is eligible for team bonuses, a health insurance stipend with HSA matching, a simple IRA match, and 80 hours of PTO and 20 hours of volunteer time off.

Job Description

ResponsibilitiesOversee Planning Department Team:Oversee workflow and job responsibilities of planning department team membersDirect Reports: Paraplanner, Financial Planning Coordinator, Financial Planning InternLead training and development for planning department team membersWork with leadership to build out planning department infrastructure as neededIdentify and offer recommendations on how to optimize workflowsKeep up-to-date knowledge of financial planning concepts and industry and assist rest of team in upkeeping relevant knowledge for their respective positionsFinancial Data Management:Work with Financial Planning Coordinator to oversee and improve processes for collecting client dataWork with Paraplanner to oversee and improve process for inputting and maintaining client data in MoneyGuidePro, client files, and Salesforce CRMFacilitate process to gather and maintain customer suitability informationCase Analysis and Plan Creation:Together with Paraplanner, prepare and update written plans and presentation material for client meetingsWork with advisory team to refine process for creating and implementing written plans and insight summaries Research and respond to client inquiriesDeepen existing client relationships through processing of client requests, resolving client questions, and making sure client information and documentation are up to dateResearch and analyze investment and portfolio allocationsAssist in generating performance reportsHandle request for transfers of funds in and out of accounts by tasking to CSA for processingTrack cash balances for retirement account decumulationTrack tax planning elements through year to provide insights during tax seasonAnalyze cash flow and spending projections for clientsOther responsibilities as assigned by the Lead AdvisorQualifications3+ years industry experience requiredCertified Financial Planner or Chartered Financial Analyst designation requiredSecurities (7/66, or 7/63 & 65) and Life, Health, and Annuity registration requiredBachelor’s degree in Financial Planning, Finance, Accounting or Economics preferredExtremely strong organizational skillsStrong communication and interpersonal skillsTechnical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint, Salesforce) or ability to learnAbility to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptionsAbility to maintain integrity of sensitive/confidential information

Competencies

Planning/OrganizingCustomer FocusCommunicationInterpersonal SkillsTeamwork and CollaborationAdaptability/Flexibility

External/Internal Dependencies

Must be able to work with all roles of Gateway AssociatesMust be able to represent the organization in work with external clientsMust be able to cultivate and maintain relationships with outside organizations

As part of Gateway Assocaites' recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the process. Fingerprints will be required as part of FINRA registration process for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

All persons with securities registrations are subject to TIMI’s Outside Securities Accounts Policy which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.