Director of Patient Solutions Support (Healthcare Food Service)
Compass Group, North America
Morrison Healthcare
Salary: $85,000-95,000
Other Forms of Compensation: Annual Bonus Potential, Travel Expenses Covered, Cell Phone Stipend
Territory: Morrison Healthcare business nationwide, 65% Travel
Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Morrison's hospital kitchens, restaurants, and cafés feature socially responsible practices and exceptional guest experiences. The company's comprehensive Mindful Choices® wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption. Morrison's alignment with Partnership for a Healthier America's (PHA) Hospital Healthy Food Initiative positively impacts up to 41 million patients and 500 million hospital meals annually. Morrison has been named one of Modern Healthcare's "Top 100 Best Places to Work in Healthcare" for the past five years, and Training Magazine's Top 125 organizations for the past six consecutive years. The company is a division of Compass Group and has more than 1,200 registered dietitians, 300 executive chefs, and 17,000 professional food service team members.
Job Summary
Under the direction of the Director of Patient Solutions, this Director, Patient Solutions Support position provides hands-on training and leadership for a team of Traveling Patient Solutions Support Managers. As such, this position focuses on implementation and re-training as needed Morrison branded service programs for patient services.
The position and the team at large is responsible for:
+ Designing and implementing Morrison branded patient service programs
+ Training field personnel responsible for patient services
+ Innovation of new programs and evolution of existing programs
+ Support and participate in sales trainings on-site, in classes or otherwise stipulated as needed.
Essential Functions and Responsibilities:
+ Actively engaged in the training of Morrison Branded patient dining program standards
+ Works closely with My Dining and Compass IT team members to support opening for MyDining technology services for patient dining programs
+ Communicates effectively to ensure all deadlines and financial goals are met
+ Works closely with the corporate and regional team staff to support field and corporate initiatives.
+ Collaborates with allied departments to help drive patient services to best success possible and target patient satisfaction goals.
Qualifications, Education and Experience:
+ Minimum of 3 years in Patient Dining services experiences in acute or long term care required. Multi-unit experience preferred.
+ Must be willing to travel on a regular basis - up to 65% of time.
+ Experience with menu technology systems, MyDining and other 3rd party software
+ Demonstrates strong technical and scientific knowledge with an awareness of management consideration.
+ Experience with regulatory standard compliance in healthcare and long term care preferred.
+ Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet. Experience with Webtrition is a plus.
+ Ability to effectively communicate, verbally and in writing, to all levels of persons
+ Ability to effectively speak and present publicly
Apply to Morrison Healthcare today!
Morrison Healthcare is a member of Compass Group USA
Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)
Associates at Morrison Healthcare are offered many fantastic benefits.
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Flexible Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_MorrisonHealthcare.pdf) for paid time off benefits information.
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.
Morrison Healthcare maintains a drug-free workplace.
Req ID: 1391133
Morrison Healthcare
STACEY MOONEY
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