Director of Master Data Management
Copeland
**About Us**
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!
Copeland is a global company focused on the noble causes of Energy Efficiency, Food Quality and Environmental Conservation. Along with the noble causes we are focused on serving our customers and delivering innovative products.
We are seeking an experienced Master Data Management (MDM) Program Manager to lead our MDM initiatives. The ideal candidate will be responsible for overseeing the development and implementation of data management strategies to ensure the accuracy, completeness, and consistency of the company’s master data globally.
The Master Data Program Manager will establish and implement a wholistic approach to managing Copeland’s master data, which includes Product, Supplier, and Customer data domains. You will work across multiple collaborators, including business partners, and our development teams, to implement a program that are focused on building enterprise data that is trustworthy and available for analysis to provide competitive insights.
You will lead a team responsible for Master Data Management. This distributed team will implement a defined process focused on data standards, data quality and enforcing the controls of the company’s most important data.
In addition, the Master Data Program Manager will lead collaborative discussions with leadership on the Data Governance Council.
The Master Data Program Manager shall ensure the pragmatic use of processes, tools, and resources to support the global business.
Reports to the VP of Data and Analytics.
**As a Master Data Program Manager, You Will:**
+ Owns and implements the Master Data Management program.
+ Manage the MDM platform, ensuring it meets the evolving needs of the business.
+ Manage the global MDM team.
+ Monitor data management trends and technologies to drive continuous improvement.
+ Provide leadership and guidance to the MDM team, setting clear goals and expectations.
+ Architects Master Data solutions consisting of people, process and technology.
+ Must have a detailed understanding of Data Governance
+ Integrates Data Governance into MDM service.
+ Member of the Data Governance Council
+ Leads core technical teams to control and enhance master data quality and standards.
+ Establishes and meets SLA for MDM requests.
+ Establishes a change request process for all master data.
+ Establishes data quality metrics for master data.
+ Ensures security compliance of master data.
+ Works with IT technical teams to architect and implement controls over MDM data.
+ Implements synchronization strategy between hub and spoke data sources.
+ Partners with data stewards to implement the standards, policies and guidelines.
+ Recommends project priorities and provides clear visibility.
+ Identifies data issues and coordinates with the teams in solving.
+ Provides expert consultation on data strategy and initiatives.
**Additional Information**
+ Travel – up to 5%
**Required Education, Experience & Skills:**
+ Bachelor’s degree in Information Systems, Business Administration, or related field.
+ Minimum of 7 years of experience in data management, with at least 3 years in a leadership role.
+ Proven track record of managing large-scale MDM programs.
+ Solid understanding of data governance principles and practices.
+ Superb communication and interpersonal skills, with the ability to engage effectively with technical and non-technical collaborators.
+ Experience with MDM tools and technologies.
+ Superior collaboration and communication/interpersonal skills critical
+ Experience working with global virtual and co-located team structures.
+ Excellent Program and Project management skills
+ Superb communication skills and experience in presenting to Executive Management.
+ Solid ability to deal with a high degree of ambiguity and drive clarity.
+ Experience working with collaborators to surface detailed requirements information.
+ Excellent listening skills to understand and interpret collaborator responses.
+ Strong facilitation skills to lead requirements and user story sessions.
+ Good interpersonal skills to help negotiate priorities and resolve conflicts.
+ Strong analytical capabilities
+ Strong documentation skills
**Preferred Education, Experience & Skills:**
+ Master’s degree preferred.
+ Experience working with the following technologies: Snowflake, Oracle E-Business Suite, Salesforce, Teamcenter, Microsoft Power BI, Sigma, Azure Data Factory
**What We Offer**
+ Competitive salary and benefits package.
+ Opportunities for professional growth and development.
+ A dynamic and supportive work environment.
**Location** - St. Louis, MO or Sidney, OH
**Our Commitment to Our People**
Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!
**Our Commitment to Diversity, Equity & Inclusion**
At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.
**Work Authorization**
Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com
With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.
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