Reporting to the VP of Engagement, Culture and DEI, this position is responsible for setting the strategy and directing the planning of our Employee Engagement approach focusing on strengthening employee engagement and enhancing company culture to achieve business objectives. Provides program expertise, and oversees the enterprise-wide execution of employee rewards and recognition/ engagement programs and events. Also responsible for strategic oversight of the employee listening strategy and employee experience surveys. Creates and directs employee engagement strategies, ensuring they remain closely tied to our corporate goals.
Bright Horizons is trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally
This Hybrid role requires in-person work at our Newton, MA headquarters.
Responsibilities:
Provide strategic guidance and oversight across all departmental efforts.
Lead Engagement program team to ensure excellent execution of goals for full impact on employee
engagement programs: Employee Appreciation, Awards of
Excellence, Heartfelt Thanks, Milestone
Anniversaries, Better Together, Employee Experience Survey and related events.
Provide tools and resources for managers to ensure employees' experience aligns with Employee
Value Proposition and positive work environment practices.
Share expertise on latest engagement trends and program content aligned to company culture and
needs.
Develop new, innovative approaches to employee rewards and recognition, culture and listening
programs.
Partner closely with executives and stakeholders to effectively communicate and influence
department recommendations and set department strategies.
Actively seek and monitor feedback on department deliverables and make appropriate
adjustments.
Oversee the development, execution, and analysis of the annual Employee Experience Surveys and
ensure appropriate follow-up plans are developed based on the input of these key constituencies.
Analyze Human Resource trending reports for engagement, satisfaction, turnover, hiring,
demographics etc. to make informed decisions.
Qualifications:
Bachelor's Degree - Required
Degree in HR, Organizational Development, or Education - Preferred
10 years HR, project management, leadership in a multi-site service industry experience - Required
Additional Job RequirementsDemonstrated project management, time management, and organizational skills, with the ability to manage details of multiple and complex projects within firm schedules is essential. · Deep knowledge of Human Resources practices and strategies and proven success implementing engagement, recognition and employee survey programs to create a positive work environment. Successful execution of Bright Horizons Engagement programs a plus. Knowledge of corporate social responsibility strategy preferred.10-plus years of experience leading teams and developing strong relationships with team members.Ability to set priorities that accurately reflect the relative importance of activities or job duties.Effectively carry out departmental goals in a manner that enhances the image of Bright Horizons.Excellent internal and external relationship building skills. Prior experience working with executive level preferred.Strong commitment to and experience with Diversity Equity and Inclusion programs.Experience working closely with the Bright Horizons Foundation for Children, other nonprofit or corporate Foundations a plus.Strong analytical skills and technical aptitude preferred.Demonstrate integrity, dependability, sound judgment, teambuilding and resourcefulness to establish and maintain collaborative, positive, and effective working relationships with multiple and diverse and constituency groups.Excellent communication skills sufficient to express ideas and agreements concisely and persuasively, both orally and in writing, to a variety of constituencies.Ability to maintain a positive attitude.Excellent customer service skills.Experience developing and overseeing department budgets.Compensation:
The annual salary for this position is between $95,000 – 110,000 annually. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
Benefits:
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:
Medical, dental, and vision insurance401(k) retirement planLife insuranceLong-term and short-term disability insuranceLife at Bright Horizons:Our people are the heart of our company. Because we’re as committed to our own employees as we are to the children, families, and clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Come build a brighter future with us.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at bhrecruit@brighthorizons.com or 855-877-6866.
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.