Our mission is to make everyday eating extraordinary for our guests. We create a warm, welcoming, memorable experience with exceptional, personal service. We’re looking for a new team member who strives for excellence and brings positive energy, commitment, and a “can-do” attitude to work every day. We value teamwork and celebrate our successes as a team and will value your contribution!
Added Benefits for choosing The Fresh Market Team:
Team Member discount up to 40%Health, Dental, & Vision insurance available for individual, spouse, partner, and family.401K contribution and match for part-time and full-time team membersPersonal time off and additional time off purchase plans are availableAND much more!About the Position:The Fresh Market currently has an opening for a Director of Ecommerce in our Store Support Center (099). The Director of Ecommerce will play a pivotal role in leading, shaping, and executing the Ecommerce strategy for The Fresh Market. Leveraging your extensive experience in driving revenue growth, managing fast-growing Ecommerce operations, and leading high-performing teams, you will be responsible for leading and executing our Ecommerce strategy, operations, and growth.
What You'll Do:• Develop, lead and execute comprehensive Ecommerce strategy aligned with overall business objectives and growth targets.
• Deliver an exceptional customer experience leveraging core brand pillars and differentiation.
• Leverage data analytics to identify and capitalize on trends and opportunities.
• Analyze and report on key performance metrics to drive continuous improvement.
• Lead end-to-end Ecommerce product management and development from ideation and assessment through strategic execution.
• Oversee the selection, implementation, and optimization of Ecommerce technologies.
• Work closely with product development teams to introduce innovative solutions and features.
• Collaborate with IT, Marketing, Merchandising, and Operations teams to execute new initiatives and to streamline order fulfillment, inventory management, and logistics.
• Lead cross-functionally to drive alignment and successful project execution.
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Qualifications:At a minimum, what you’ll need:
• Bachelor's degree in Business, Marketing, or a related field.
• 7-10 years of progressive experience in Ecommerce leadership roles, preferably within large, fast-growing businesses.
• Proven success in driving substantial revenue growth and delivering high-quality Ecommerce experiences.
• Direct experience in grocery, CPG, or retail environments.
• In-depth knowledge of Ecommerce technologies, digital marketing, and omni-channel strategies.
• High level of ownership and project management skills will the ability to prioritize tasks and meet deadlines in a cross-functional work environment.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong ability to organize tasks and manage time effectively.
• Proficiency in MS Office.
REASONABLE ACCOMMODATIONS: Consistent with applicable laws, TFM will make reasonable accommodations for qualified applicants and team members, unless doing so would result in an undue hardship to TFM. This guiding principle applies to all aspects of employment, including hiring and job assignment, compensation, discipline, termination, and access to benefits and training.
We are proud to be an Equal Opportunity Employer:Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.
The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.