**Job Description** **The Director of Student Success and Progression** provides strategic leadership in fostering a welcoming and professional environment where all medical students can engage with the Office of Medical Student Affairs (OMSA) without fear of reprisal. The Director plays a crucial role in ensuring student success by developing one-on-one personalized action plans, assessing student progress toward MD program completion, and overseeing OMSA’s accreditation and continuous quality improvement initiatives. The Director is responsible for supervising and developing the OMSA team, advocating for medical students, and collaborating with stakeholders across the Department of Medical Education and the broader institutional community to enhance student support and success. **Qualifications** + Bachelor?s degree plus 5 years of medical education work experience, or equivalent combination of education and experience; Master?s degree desirable + 5 years of experience working in a student affairs functional area, or similar area. + Student success and academic progression management experience required + Strong team player who promotes cross-team collaboration and inspires team members to work together and contribute. + Strong communications, presentation and writing skills. + Strong analytical skills. Non-Bargaining Unit, 830 - Medical Education - ISM, Icahn School of Medicine **Responsibilities** **Oversight of Student Success & Academic Progression** + Identify and implement process improvements to streamline student support and enhance the overall student experience + Lead the systematic tracking and monitoring of student academic progress, ensuring timely intervention for students with academic challenges and / or professional behavior issues + Equip faculty, staff, and advisors with necessary knowledge and resources to support students proactively and effectively while maintaining compliance with academic rules and regulations + Provide formative and summative academic performance data of all students across phases of the MD program to Learning Community advisors, leadership and other stakeholders as needed + Oversee and strategize academic resources and schedule adjustment while guiding students through required steps in the process + Maintain accurate records of student progress data in compliance with relevant rules and regulations, and present data and reports as needed + Oversee student registration and completion of USMLE and remediation NBME examinations; + Provide administrative oversight of the Medical Student Promotions Committee, ensuring that student progression and graduation align with standards of academic performance and professional behavior + Collaborate with faculty, staff, and the Promotions Committee to develop proactive strategies, resources, and programming to support students facing academic challenges + Communicate the implications of Promotions Committee decisions on student progress **Individualized Student Counseling & Student Success Programming** + Counsel and track students engaging in scholarly year, dual degrees, external degrees, and other unique educational experiences that require an exit and reentry planning + Counsel students experiencing academic or personal challenges through options including alternative academic plans, delayed graduation + Provide guidance to students in attaining personal and academic leaves and/or withdrawal from the School in addition to assuring timely preparation of documentation + Develop and implement individualized remediation plans for students on monitored and serious academic status + Partner with the Academic Coaching team to develop and deliver curricular content threaded through the ASCEND and legacy curricula + Offer afternoon, evening, or weekend availability as needed to accommodate students' needs **Oversight of Continuous Quality Improvement and Accreditation in OMSA** + Partner with the Director of Quality, Compliance and Accreditation in the division of Medical Education Administration to oversee OMSA’s continuous quality improvement (CQI) and accreditation efforts + Serve as a subject matter expert in policy development, ensuring all processes and practices adhere to state, federal, and accreditation standards + Collaborate with Medical Education leadership on LCME and Middle States accreditation initiatives + Collaborate with the Director of Quality, Compliance, and Accreditation to lead OMSA CQI Working Group, utilizing internal and national data to evaluate programmatic goals and objectives **Leadership and Staff Development** + Supervise and develop direct reports ensuring efficient operations and high-quality student support services + Act as a key liaison between OMSA and key offices, including Student Trainee Mental Health, Enrollment Services, Disability, Student Health Center, Academic IT, and external stakeholders, to provide holistic student support + Represent OMSA in high-level meetings, including but not limited to Executive Oversight Committee; ASCEND chairs, ASCEND phase 2 committee and LCME readiness committee + Execute additional responsibilities as assigned by senior leadership **About Us** **Strength through Unity and Inclusion** The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual. At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history. **About the Mount Sinai Health System:** Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally. **Equal Opportunity Employer** The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization. **Compensation Statement** Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $86772 - $130159 Annually. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.