Position Overview:

The Director of High JewelryandClient Relations is responsible fordriving in-region strategy and execution of client/high jewelryevents, with an emphasis on new and existing client activations and bespoke experiences. He/she will lead the tactical approach in developing the HJ business performance as well as the development of a community of experts in Japan

Through extensive cross-functional partnership,he/shewill focus on executing the overall client relations strategy in service of achieving Tiffanys key results. He/she will also be responsible for partnering with the RegionalSalesDirectors to set Gaisho business improvement strategy and to provide necessary support including event planning, collateral and gifting development.

Key Accountabilities:

Responsible for High Jewelry sales & business development by developing and executing effecting outreach for HNW clients Developing a community of High Jewelry Experts Partner with Merchandising and HJ team to meet and exceed clients needs and expectations as it related to High Jewelry assortment OverseeingClientRelationsfrom end to end (identifying clients, developing and maintaining relationship before, during, and after the experience) Identifying a strategy to drive long term client relationships through exceptional experiences at the venue, while leveraging emotional engagement to foster brand loyalty Develop a unique hospitality program and propose innovative ideas to elevate the client experience. Partner with retail leaders to develop the selling capabilities of the HighJewelrySales across the country in support of overall Client Relations strategy Work in partnership with the Global Client Relations & High Jewelry teamfor global events andto build a local HJ strategy for Japan, incorporating local etiquette, cultural nuance and specialized needs. Oversee local budget and calendar of actions/events

Qualifications:

a proven track record for developing authentic long-lasting relationships with clients. Experience in working cross functionally with a wide range of stakeholders and working in a multi category, high-end luxury brand is highly desired Great communications skills both in Japanese and English A skilled leader in motivating and inspiring a diverse team's performance and be able to implement innovative and personalized client centric solutions.