Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
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Job DescriptionDirector Discovery Source Integration and Management
Ecosystem Risk Programs (ERP) is a Global Risk group responsible for upholding the security and integrity of the payment ecosystem through the interdiction of illegal and fraudulent activity. This is achieved through the deployment of risk quality control and compliance programs, leveraging Visa Rules and additional client guidelines. ERP utilizes proprietary tools, specialized third-party vendors, regional risk teams, and other stakeholders to perform quality control. Discovery sources, both internal and external vendor feeds, provide critical insights into illegal merchant activity, maintaining the integrity of the Visa network. ERP collaborates with internal and external stakeholders to further its charter and initiatives.
This role is ideal for an experienced Data Management & Analytics SME passionate about collaborating with external data vendors, business stakeholders, and technology partners to enable enterprise platforms and analytics solutions. You will define the strategic vision for the ERP platform, developing tools and services that safeguard Visa’s payment systems.
Essential Functions
Data Governance and ManagementLeverage internal Visa data (inside-out approach) and external/open-source data (outside-in approach) to manage investigations.Set up monthly data ingestion pipelines in a cloud environment.Manage data quality metrics and operational KPIs.Own data standardization, integration, governance, and lineage for downstream consumption and analytics.Platform IntegrationTransform vendor data feed and ingest into the platform’s data access layer for end-user utilization.Vendor ManagementManage ongoing performance, handle contract negotiations, and plan future pipelines for existing vendors.Handle new vendor POCs, success criteria, contracts, and NDAs.New Discovery Source ResearchResearch new open-source and paid discovery sources.Conduct coverage analysis, gap identification, and annual planning.Data Analysis and AutomationPerform data deep-dives, analytics, and automation to track trends, coverage, and impact from various discovery sources periodically.Experiment with in-house and third-party data sets to test hypotheses on the relevance and value of data to business problems.Translate data investigations and analyses into actionable business intelligence for business decision-making.Devise data quality metrics and operational KPIs to ensure data accuracy and build strategies to ensure the discovery sources are fit-for-purpose and effectively utilized.Management Information SystemsMaintain oversight on Visa ERP discovery source/tool effectiveness through Management Information Systems (MIS) and dashboards.Industry Trends and ResearchKeep track of industry trends and research new potential discovery sources (both paid and open source).Build strategic roadmap, conduct coverage analysis, and perform gap identification for existing and new discovery sources.Sourcing and Integrations of Third-Party DataIdentify, evaluate, and integrate third-party data sources to enhance the platform's capabilities.Ensure the seamless integration of third-party data into existing systems and workflows.Discovery Source and AlertsManage and monitor discovery sources to ensure timely and accurate alert generation.Develop and implement strategies for the effective use of discovery source alerts in risk management and fraud prevention initiatives.
VISA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
QualificationsBasic Qualifications
10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhDPrior experience in a data product owner, data governance, or data management leadership role, preferably in the financial services industry.Expertise in performing data analyses, investigations, trend forecasts, and deep dives on large volumes of diverse datasets using tools like SQL and Excel.Experience in building data automation pipelines via VBA/SQL for business reporting and dashboards.Proficiency with SAS/SQL/Hive for extracting, analyzing, and aggregating data.Expertise in working with internal and third-party data feeds with different levels of coverage, quality, and aggregations.Experience in building data access layers at scale and feeding them into enterprise platforms, analytics, and other tech solutions.Strong analytical and problem-solving abilities, with the ability to use hard data and metrics to back up assumptions and evaluate outcomes.Familiarity with systems architecture and tracking data flow through complex and high-scale systems.Experience in managing data and analytics vendor relationships, including managing contracts, assessing performance, and building vendor roadmaps.Excellent analytical and problem-solving capability combined with ambition to solve real-world problems.Strong interpersonal, facilitation, and effective communication skills (both written and verbal).Great work ethics and a team player striving to bring the best results as a team.Ability to work with internal product development and engineering teams to deliver products on schedule with high quality. Comfortable in a heavily matrixed organization.Ability to juggle multiple priorities and make things happen in a fast-paced, dynamic environment.Ability to understand both business and technical concepts.
Preferred Qualifications
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 188,200.00 to 273,050.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.