Primary City/State:

Phoenix, Arizona

Department Name:

Work Shift:

Day

Job Category:

Clinical Support

Help lead health care into the future. As one of the largest nonprofit health systems in the country, Banner Health has both the stability that comes with success and the values you can be proud to represent. If you’re looking to leverage your abilities – you belong at Banner Health. 

Arizona is a year-round destination. Sunny skies and low humidity prevail 300 days a year across the state.  From awesome natural wonders to culinary treats, tribal lands, vibrant cities, world-class resorts, renowned golfing and historic Western towns, there are some truly breathtaking moments to be had in the Grand Canyon State.

Banner University Medical Group – Phoenix is expanding their leadership team.  We are currently seeking Director candidates for Radiology, Medicine, Women's Health and Surgery. As a Director at BUMG-P, you will partner with the Chair/Chief Provider having oversight of faculty affairs including compensation, contracts and academic time as well as full oversight of multiple locations for the designated service line. This position is a partnership with University of Arizona, wherein 35% of your time will be dedicated to the U of A on the academic side. 

Arizona Department of Health Services has awarded Banner Health with the Healthy Arizona Worksite Platinum Award. This award recognizes businesses that are making efforts to positively affect the health and well-being of their employees, their families, and their community through evidence-based worksite health initiatives and programs. 

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

POSITION SUMMARY
This position provides oversight and operational support to the ambulatory standard of care operating model across the organization. This includes partnering with clinical performance group medical and process leaders and/or corporate services leaders to design and implement an industry leadership standard care delivery model. Plays a key role in the implementation and maintenance and improvement of the model throughout the organization, as well as provides ongoing oversight to ensure adherence to the model and identification of continued enhancement opportunities for ambulatory workflow processes and clinical/business performance outcomes.

CORE FUNCTIONS
1. Oversees the standard of care operating model(s) to ensure that the organizational ambulatory work environments and cultures support leaders, physicians and employees to excel in the performance of their roles, provide quality patient care and ensure patient safety throughout the organization.

2. Demonstrates an understanding of key organization strategies and initiatives and ensures resources and programs are aligned accordingly in a highly matrixed environment. Maintains key stakeholder involvement in development and sustainability of clinical and business processes for the ambulatory setting.

3. Provides direction and oversight to corporate services functions to ensure ambulatory needs are met, including but not limited to, central scheduling and referral integrity, physician credentialing and onboarding, and critical organizational performance reporting requirements (meaningful use, etc). This also includes serving as a liaison to Banner Health Network (BHN) on an ongoing basis.

4. Evaluates and monitors performance effectiveness using standardized outcome measurements. Utilizes performance measures and organizational needs to drive innovative plans and strategies. Provides leadership and oversight in the collection, review and analysis of data performed by other centralized/corporate functions. This includes incorporating resources and establishing standards supporting the continuum of clinical care and associated standard operating model.

5. Directs and oversees the utilization and integration of technology to support the ambulatory care model(s). Provides guidance and coordination of system enhancements to support ambulatory workflow processes and clinical/business performance outcomes.

6. Builds and supports effective relationships with internal and external stakeholders and organizations. Develops partnerships, coordinates activities, reviews work, exchanges information, and/or resolves problems related to the ambulatory standard of care model(s) and/or associated standard operating model.

7. Reviews, prepares, analyzes, and presents reports and recommendations to senior leadership regarding operations, programs, services, and/or other applicable areas of interest in order to provide concise and accurate information that aids in decision-making.

8. Participates as a subject-matter expert and may lead or facilitate task forces, teams, and/or councils to plan, implement and coordinate programs, services, and/or activities for the organization. May serve as a staff resource to the organization’s Governing Board and/or applicable committees.

9. This position provides oversight to the organization’s ambulatory standard of care operating model(s). Position maintains accountabilities toward achieving and maintaining system strategies, initiatives and operations as they relate to the ambulatory care model(s). Problems are complex in nature, requiring an advanced understanding of ambulatory care operations and measures. Establishes and promotes teamwork and collaboration between individuals, departments, and the entire organization in the development of system-wide standards and targets. Customers are primarily internal (includes leaders and staff across the organization).

MINIMUM QUALIFICATIONS

Depending on area of focus, may require a clinical licensure and/or certification as a Nurse Practitioner, Physician Assistant or Registered Nurse.

Must possess a strong knowledge of business and/or healthcare as normally obtained through the completion of a bachelor’s degree in business administration, healthcare administration or related field. Five to seven years of progressively responsible experience in a clinical care setting, including performing at a lead/consultative role within an integrated health care/ambulatory system setting, or large multi-operational corporate environment in complex industries similar to healthcare. Proven track record of driving successful performance outcomes in a highly matrixed setting. Experience anticipating and responding to the needs of internal and external customers. Skilled in building partnerships with management, staff, and stakeholders to achieve department goals and objectives; managing problems and situations where uncertainty is inherent; developing strong, enduring, and trusting relationships; fostering the development of cohesive teams; persuading others to adopt a particular stance on an issue; developing and evaluating best practices and emerging trends for organizational applicability and appropriateness; constructing new and innovative solutions for complex and varying problems and situations while considering the larger perspective or context.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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