Job Posting Description

Responsibilities:

Application Architecture, Development and Support

Technical leadership in Software Engineering for Manulife’s Digital Strategic Applications.Assist in the gathering and analysis of user requirements and provide consultation on estimates, sprint planning and validating / qualifying estimates provided by development teams and third parties.Translate user requirements into software requirementsAssess application architecture impact and follow sound systems design principles, maximizing reuse of components and flexibility in configuration of design to support multiple country, sales channel, and life insurance product requirements.Maintain the quality standards of the application platform, ensuring robust QA and code review processes are in place.Establish and adhere to DevSecOps practices to maximize automation and continuous delivery practices, including comprehensive unit test automation.Maintain systems development standards, patterns and ensure compliance.Prepare and maintain full technical documentation of development tasks and deliverablesTroubleshoot system errors reported by usersApply change management principles where appropriate in the IT process to effectively deliver solutionsEnsure IT operational SLA compliance and operational efficiency of IT processes in support of business goalsDefine and promote software engineering standardsCollaborate with fellow Lead Software Engineers in the region to build an exciting and innovative culture within the teams across Manulife AsiaContribute to the reuse of digital technology, solutions & skills to achieve cost efficiencies utilizing Agile, DevSecOps, repeatable technical playbooks and collaborative IT process automation practices.Open for travel within Asia Region.

People Development/Leadership

Provide technical leadership to one or more agile delivery squads.Participate/lead in cross training and up skilling activities for other software engineersHelp onboard, train, and mentor new members in the teamCoach software engineers in the Asia region for Manulife’s Technology Transformation

Knowledge/Skills/Competencies/Education:

General

Passionate about software engineering.Built applications for large number of users and dealing with the challenges this brings.Good understanding of design patterns, and why and when to use them.Works in a structured logical way and does not just jump into new technology without fully understanding it.Previous experience setting up patterns for other engineers to follow and provide mentoring to the wider team.Previous experience designing application architectures

Education

Bachelor degree or equivalent in Computing Science or Engineering

Experience

A minimum of 15 years of experience in designing and developing integrated digital solutions.Extensive experience in building Microservices and Cloud Native ApplicationsExtensive experience in delivering user-centric front-end applications (web and/or mobile)Experience in delivering projects from inception through to post-implementation warranty using Agile DevSecOps project delivery methodologies.Expert level experience of cloud PaaS services (Azure, AWS, Google Cloud Platform)Experience in delivering projects involving stakeholders from multiple locationsSolid understanding of software delivery processes and tools (i.e. distributed version control systems, CI/CD)Recognize the importance of high quality code through non-negotiables like unit tests, integration/acceptance tests, performant, secure.Solid experience in implementing Site Reliability Engineering Principles and Practices for Enterprise Level Software ApplicationsSolid experience in Cloud Security ConceptsInsurance industry knowledge is seen as advantageous

Software Engineering Leadership

Ensure programming best practices & quality gates are followedAbility to drive new technology analysis & discussionAbility to deliver under high pressureEnsure application integrity as product roadmap & business requirements.Committed team playerProven track record of developing applications using Agile methodology.

Technical Skills

Expert knowledge of Cloud Services, preferably Azure.Expert knowledge in OOP frameworks and libraries, preferably Java Springboot and/or NodeJS.Expert knowledge in Cloud Native Development using PaaS solutions and containerizationExpert knowledge in API Driven DevelopmentExpert knowledge in modern front-end web technologies, including Single Page Applications, Web Components, Service Workers and micro-frontends.Expert knowledge in API Gateways, Messaging, Data Event Streaming, REST, Distributed Tracing, Relational and Document Database Interface/SQLExpert knowledge in using telemetry and observability tools, such as New Relic, ELK StackExperience in the design, development and testing of microservicesDelivery methodology Agile, TDD/BDD/DDD within DevSecOps environmentKnowledge of Mobile Application DevelopmentKnowledge of Salesforce and/or Microsoft Dynamics

Position Dimensions (Organizational Impact):

Manulife IT Delivery Center Asia resource servicing multiple countries across shared platforms. Will service or work with the following stakeholders:Regional and local application development and support teamsGlobal Platform and Software EngineersEnterprise and Solution ArchitectsTechnical Project ManagersRegional Program Managers and Product Owner(s)3rd party vendor and consultants

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement

Hybrid