About the role:

The HT North America Sales Operations Director will function as a trusted business advisor to our HTI stakeholders and execute our go to market plans for to scale the business and surpass the HTI growth and retention targets. You will support various parts of the rhythm of the business activities such as weekly ops reviews, monthly Team NCVI meetings and quarterly business reviews.

What you will do: 

Function as a strategic partner to our senior sales leaders while becoming an expert on the assigned regions performance, key metrics and top initiatives

Define and drive high standards of program execution aligned to the Pathway to Gold

Discover best practices and drive execution on the ground to improve sales productivity

Partner with TP&A and the ROE Team to execute high quality core sales processes such as quota setting, forecasting, relief requests and ROE compliance

Work with Conferences and Marketing to drive a clear understanding of how programs and metrics link to underlying sales performance and drive consistent execution across HTI channels.

Drive operational excellence and process improvement in sales process across HTI (e.g., eliminate steps, ensure intuitive and simpler process design and implement best practices across HTI to maximize effectiveness)

Partner with GTS Ops on GTS’s growth priorities and initiatives that support retention and growth acceleration and ensure these key programs are specifically designed to support overachievement of HTI goals, and drive double-digit CV growth on a sustained basis

Communicate sales processes, operational updates, and best practices within the region, play an active role in Ops reviews & team meetings presenting key findings 

Strong ambassador for sales programs/initiatives and be proficient in executing change management programs

What you will need:

MBA or other relevant advanced degree preferred

Demonstrate a solution-oriented approach to problem solving with the ability to thrive in a fast-paced environment and drive process improvements

Capable of operating successfully in a lean, fast-paced organization

Strong organizational and detail-oriented skills characterized by an analytical mindset

Be able to respond to ad hoc requests and manage multiple projects and demands simultaneously

Drive structured problem that leads to simple, scalable solutions to difficult problems

Experience in finance, business management and sales operations or similar functions

Bachelor’s degree in business administration, Finance, Economics, or related field

Experience with sales CRM tools such as Salesforce  

Be an expert in analytics tools required to support sales and sales operations including, but not limited to Excel, Google Sheets and PowerBI

Proficiency in Salesforce including experience in data analysis tools and reporting within Salesforce

Be naturally meticulous, uphold high standards of program execution and be highly curious, interested in identifying and exploring areas for operational improvement

Excellent communication and collaboration skills - one to one and one to many

Experience in Sales Operations, Sales Strategy, Consulting, Finance, or other related fields

Exhibit sound business judgment, a proven ability to influence others, strong analytical skills, and a proven record of taking ownership, executing programs and influencing results

Deep experience in prioritization of deliverables and tasks

What you will get:

Competitive salary, generous paid time off policy, charity match program, Medical, Dental & Vision Plans, Parental Leave, Employee Assistance Program (EAP), 401K matching and more!

Collaborative, team-oriented culture that embraces diversity 

Professional development and unlimited growth opportunities

#LI-AF5

#LI-Hybrid

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 116,000 USD - 164,220 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:93500

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