The Director, Recognition, Donor Experience & Engagement is responsible for overseeing a comprehensive and robust recognition program. Reporting to the Senior Director, Recognition and Stewardship, Donor Experience & Engagement, this position works with the utmost professionalism to support the Division’s senior management and Institute leadership. Accountable for executing all recognition projects within budget and on time, the Director will guide a team tasked with securing the best value from vendors and collaborating with Institute departments to formulate mutually beneficial policies and standards, focused on donors within the principal gifts, major gifts, annual gifts, planned gifts, and Jimmy Fund portfolios. Responsible for assisting the entire Division with reaching financial goals.
The onboarding of this role will include a comprehensive training process which includes completion of online modules, shadowing colleagues, as well as hands-on learning experiences throughout the first calendar year in the role.
Embody Dana-Farber’s Core Values: Impact; Excellence; Compassion & Respect; and Discovery every day. Add value to the Dana-Farber community by seeking opportunities to collaborate across the Institute. Foster an ethical, positive, results-oriented culture founded on open communication.
This position is considered remote, 0-1 days onsite at 10 Brookline Place, Brookline, MA each week. DFCI guidelines state that employees must reside in New England: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, or Vermont.
APPLICATION REQUIREMENTS:
Resume and cover letter required with application submission. If you wish to disclose your personal pronouns, please include them within your resume and cover letter submission.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities Collaborate with the Senior Vice President and Chief Philanthropy Officer, Vice Presidents, Associate Vice Presidents, Assistant Vice Presidents, and Prospect Managers to ensure goals are accomplished through the execution of donor recognition projects.Create project plans and supervise their implementation for all donor recognition initiatives, both annual and long-term.Oversight of:Data management and tracking for fiscal year and cumulative giving.Recognition plans for $1M+ donors, including implementation of all components.All current and future campaign- and capital project-related named space opportunities and donor signage projects.All donor recognition displays, including conceptualizing new displays and regular maintenance and updates for existing displays.Recognition gifts program.VIP tours for donors and prospects of Dana-Farber’s campuses.The Patient Partner Program, including management and implementation of all policies and processes.Reporting and other analysis tools as necessary.Research, recommend, and oversee the implementation of project management tools and software to aid in the successful planning and tracking of recognition programs and named space opportunities.Responsible for day-to-day management and consistent implementation of Division-wide policies and procedures related to recognition.With the Sr. Director, manage the recognition-related budget process for Donor Experience & Engagement; provide counsel to teams on their recognition budgets.Provide supervision, training, professional development, and growth opportunities for staff.Execute other new projects and perform additional management duties, as necessary.
SUPERVISORY RESPONSIBILITIES:
Oversees a team of six; directly supervises one Associate Director, one Senior Assistant Director, and one Assistant. Qualifications High school diploma or equivalency required; Bachelor’s degree preferred. 8+ years’ relevant work experience, preferably in a Philanthropy setting.Direct report management experience required.Significant donor and volunteer experience strongly preferred.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Strong leadership skills.Excellent project management ability and experience planning and implementing complex projects, and working with vendors.Strong organizational skills and attention to detail.Strong written and verbal communication, and people management skills.Demonstrated ability to work in a fast-paced, highly matrixed environment.
PATIENT CONTACT:
No.
WORKING CONDITIONS:
This position is considered remote, 0-1 days onsite at 10 Brookline Place, Brookline, MA each week. Local travel required. Evening and weekend work required.
DIVISION OF PHILANTHROPY INCLUSION, DIVERSITY, & EQUITY COMMITMENT STATEMENT:
We’re stronger together. In the Division of Philanthropy, we believe in the power of different voices. We encourage authenticity and diversity of every individual within our community. Our collective voices –
donors, volunteers, staff, and patients alike – allow us to work together towards a world without cancer. Committed to being a place of inclusivity, belonging, and change, these are our core values.
DFCI DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Requirements are subject to possible modification to reasonably accommodate qualified individuals with disabilities. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.
DFCI offers a competitive benefits package including generous healthcare and retirement plans, at minimum 3-weeks’ vacation time in addition to 10 paid holidays, a flexible work environment, and work/life balance. Dana-Farber offers a variety of personal, professional, and leadership development opportunities to all members of its workforce through Institutional programming. Division of Philanthropy offers 75+ specialized professional development sessions designed for staff each year through its in-house learning program, the Center for Advancement Training.*
*All benefits subject to Institute changes
We’re hiring! Learn more about working in the Division of Philanthropy and view all open positions.
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
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