Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, People Insights

Overview

At Mastercard, the People Insights Team play a crucial role in shaping our talent strategy and enhancing employee experience through data-driven insights. The People Insights Consultant role is a newly created role in our Consulting Team within the Global People Insights Team, operating across multiple Regions & time zones.

The ideal candidate will have experience of providing actionable insights and compelling narratives for an Executive audience, and have experience of partnership with HR Leadership at a global and matrixed organization. This role requires a deep understanding of people analytics, data visualization, and the ability to translate complex data into clear, concise, and impactful narratives.

Role

Analysis and Insights: Conduct advanced data analysis to identify trends, patterns, and insights related to the employee lifecycle as well as other key HR areas such as employee listening, talent and performance, learning and development, diversity and inclusion, etc
Storytelling: Develop and deliver compelling data-driven stories that effectively communicate insights to senior executives (eg C-Suite)
Stakeholder Engagement: Proactively collaborates with HR Leaders to provide thought leadership for analysis projects; keeps stakeholders informed of progress and timelines
Cross functional collaboration: Works across technical and consulting teams to execute on analytics roadmap; converts inputs from stakeholders into creative, scalable solutions
Continuous Improvement Mindset: Stay up-to-date with industry trends and emerging themes in the people analytics domain, identifying opportunities to introduce external perspectives, enhance product offerings and maximize impact
Data Integrity & Governance: Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data including partnering with Data Privacy & Governance teams to obtain appropriate data governance approvals

All About You

Essential

Outcome driven; with experience providing innovative advanced analytical solutions that have lasting impact in multiple dimensions; strategic, operational and financial
Understanding of the HR functional domain; either through hands on experience or external research
Experience of relationship building and managing a group of either internal or external clients
Proven practical experience in developing insights and narratives for an Executive level audience
Flexible and responsible; ability to prioritize and manage multiple projects simultaneously, including adapting where required to changes in business priorities
End-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and presentation
Ability to collaborate with peers and cross functional teams, working across multiple time zones
Openness to feedback and strong self-awareness
Ability to work within the confines of data governance and privacy standards

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.