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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

The Director, Partner Risk Management Program position is part of the Global Network Services (GNS) business within the Global Merchant & Network Services business group. The GNS business drives scale and relevance for the enterprise by bringing on and managing financial institutions that issue and/or acquire on the American Express network. The business manages American Express’s presence in over 110 countries and territories through over 240 financial institution partners and is a driver of innovation for the company through the products and services it regularly introduces to the Network.

The Director, Partner Risk Management plays a critical role in the team responsible for enhancing GNS’ operational risk procedures, ensuring effective monitoring, controls, and support are in place across business processes as well as ensuring appropriate oversight of GNS partners’ risk and compliance activities.  Reporting directly to the Vice President GNS Partner Risk Management, this position requires strategic vision, procedure and program development experience, and cross-functional collaboration across our global network.  The successful candidate will have experience in financial services with expertise in financial crime controls, OFAC sanction screening, and/or partner risk procedures. They will have a proven track record of operational excellence in a complex and regulated global environment.

Job Responsibilities

Drive the uplift in GNS partner oversight practices through end-to-end management of the partner risk management program alongside global team Leverage industry & regulatory expertise to design and implement frameworks that enable GNS business teams to drive remediation of significant exposures and control gaps Lead with an external perspective to develop and update policies, procedures, and controls, as appropriate Provide thought-leadership and collaborate closely with Control Management and second-line risk management teams on the roll out of new and / or enhanced partner monitoring and reporting, as applicable Analyze data to identify risks, make informed decisions, and enable issue resolution through effective collaboration with critical stakeholders Collaborate with Business Development, Partner Business Servicing, and Product, Marketing, & Global Businesses teams across GNS to ensure all GNS partners have effective procedures in place to conduct ongoing risk assessment, monitoring, and reporting activities

Minimum Qualifications

6+ years experience in financial crimes risk management with expertise in regulatory and industry standards including AML/CFT controls and sanctions compliance Proven ability to design, enhance, and implement operational risk frameworks that monitor, assess, and mitigate risks related to financial crimes Experience managing external relationships through business development and risk analysis, preferably in a large financial institution or heavily regulated entity Strong commercial acumen and understanding of the payments landscape Exceptional communication and presentation skills with demonstrated ability to communicate effectively across levels  Keen ability to identify, evaluate, and concisely communicate process improvements for large-scale programs and initiatives Excellent analytical skills with the ability to use data-driven insights to drive decision making Demonstrated ability to make decisions with minimal guidance, work well under pressure, and adapt readily to change

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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