Physician Affiliate Group of New York, P.C. (PAGNY), a multispecialty medical practice group, staffs several municipal hospitals and clinics within New York City through an affiliation agreement with NYC Health + Hospitals.  PAGNY’s corporate staff provides administrative, practice management and human resources services in support of its more than 3000 clinical providers.

 

The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff.  

 

NYC Health + Hospitals is the nation’s largest municipal health care delivery system in the United States. Dedicated to providing the highest quality health care services to all New Yorkers with compassion, dignity and respect, and regardless of immigration status or ability to pay. 

 

The Director of Labor & Employee Relations, under the supervision of the Chief Operating Officer and/or site Leadership, and/or at the direction of the Director of Labor & Employee Relations, serves as PAGNY’s site representative at an assigned healthcare location (“assigned location”) for administration and management matters related to the affiliation relationship at the site.

 

Affiliation Agreement Administration and Management

Responsible for the provision of administrative and employment services that are provided through an Affiliation Agreement with New York City Health + Hospitals (“Affiliation Agreement”), Serves as the initial point of contact for PAGNY and the assigned locations’ leadership on Affiliation Agreement administration and management issues Works with PAGNY’s Finance, Legal, Clinical Affairs and HR departments to ensure system-wide compliance with the Affiliation Agreement at the site level 

 

Site Leadership 

Serves as a project manager to administrative and clinical managers for all Affiliation Agreement administration and management services at the assigned location(s) Works collaboratively with New York City Health + Hospitals on the local and system level Analyzes and develops timely responses to requests or changes from the assigned locations’ leadership in coordination with all PAGNY Corporate departments and clinical leadership Represents PAGNY in communication and partnership with facility staff to improve organization-wide performance based on experience at the assigned location Identifies local labor-management issues and serves as point of contact for labor issues in partnership with PAGNY labor relations Maintains oversight of the PAGNY team members for the assigned locations Participate in joint PAGNY & H+H committees and engagements with site leadership at the assigned location(s) Engages in special projects and other duties as assigned by the PAGNY Chief Operating Officer and site leadership and/or Director of Labor & Employee Relations

 

Labor & Employee Relations

Responsible for all aspects of labor and employee relations to ensure compliance with collective bargaining agreements, policies and procedures and federal and state employment regulations, while providing consultation, training, and constructive conflict resolution for and between leadership, staff, union leadership and bargaining unit employees. Oversees the interpretation and administration of employment laws and resolution/response to work-related situations. Administers daily contract, policy, disciplinary and grievance procedures (including high level and complex grievances). Leads investigations and responds to internal workplace complaints and assists in the response to external charges. Represents PAGNY-CHS at Arbitration and other third-party proceedings