Provide direct oversight of scientific and operational processes for discovery through regulated (GLP) and clinical bioanalytical services. Manage assigned scientific / operational staff and provide scientific direction, operational oversight, report on operational KPIs, and provide mentorship for junior staff. Develop and maintain client/sponsor relationships and participate in business development. Additional responsibilities include serving as the subject matter expert and primary scientific contact for internal and external clients and the on-site support of their programs, as well as ensuring the regulatory compliance of laboratory procedures, documentation, and data management.