JOB SUMMARY 

The Director of Individual Giving and Development Operations is a dynamic and results-oriented leader who will play a crucial role in driving the organization's financial sustainability and operational excellence. This position requires a unique blend of fundraising expertise, strategic thinking, process management skills, and exceptional relationship management abilities. The ideal candidate will be a highly effective communicator with a proven track record in project management, cultivation of relationships and managing development operations.

ESSENTIAL JOB FUNCTIONS

Development Operations

Strategy: Develop and implement comprehensive IG and Development operation plans that align with the organization's strategic goals, ensuring efficient and effective resource allocation. Process Optimization: Continuously analyze and improve relationship management processes, leveraging technology and best practices to enhance workflow efficiency and productivity. Project Management: Lead and oversee the successful planning, execution, and completion of various projects, ensuring they are delivered on time, within budget, and meet quality standards. Financial Management: Manage budget related to Individual Giving processes ensuring accurate financial reporting, compliance with regulations, and sound financial decision-making. Data Analysis & Reporting: Utilize data-driven insights to inform strategic decisions, track key performance indicators, and evaluate the effectiveness of Development initiatives. Leadership: Partners with VP of Development to build and grow and manage a pipeline, fostering a collaborative, positive, and results-oriented culture.

Fundraising

Individual Giving Strategy: Develop and execute a comprehensive individual giving strategy focused on building and cultivating long-term relationships with donors. Donor Relationship Management: Serve as the primary relationship manager for a portfolio of major donors, cultivating strong relationships through personalized communication and tailored engagement strategies. Donor Stewardship: Ensure exceptional donor stewardship through consistent communication, timely acknowledgements, and meaningful impact reporting. Fundraising Events: contribute to the planning and execution of fundraising events that engage donors, raise awareness, and generate revenue.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals. Exceptional interpersonal, communication, and relationship-building skills Proven ability to effectively manage projects and teams Strategic planning and execution Data analysis and reporting Strong written and verbal communication skills Excellent leadership and management skills Additional Information: The successful candidate will be a proactive, self-motivated individual with a passion for the organization's mission. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Demonstrated ability to build and maintain strong relationships with a diverse range of stakeholders. Strong organizational and time management skills.

QUALIFICATIONS AND EXPERIENCE

Education: Bachelor's degree in Business Administration, Nonprofit Management, or related field. Master's degree preferred. Experience: 5+ years of experience in nonprofit management, with a proven track record in fundraising, operational leadership, and project management