We are united in our mission to make a positive impact on healthcare. Join Us!
South Florida Business Journal, Best Places to Work 2024 Inc. 5000 Fastest-Growing Private Companies in America 2024 2024 Black Book Awards, ranked #1 EHR in 11 Specialties 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold) 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed is based in Boca Raton, FL, with office locations in Santiago, Chile, Berlin, Germany, Hyderabad, India, and a robust remote workforce with team members across the US.
ModMed is seeking a visionary Director of GTM Innovation to lead a nimble team spearheading transformative initiatives across our growth organization. As part of the Revenue Operations function, this team focuses on crafting innovative strategies, refining processes, and leveraging technology to drive booking growth and customer retention. Your strategic leadership will ensure our sales and marketing teams operate in harmony, adapt to market changes, and maximize our GTM success.
This is an exciting opportunity to develop and implement innovative growth strategies to drive booking growth and improve customer engagement within a fast-paced Healthcare IT company that is truly Modernizing Medicine!
Your Role:
Strategic Innovation and Growth Strategy
Develop and implement forward-thinking growth strategies to enhance practice engagement and drive booking growth. Identify and harness emerging trends and technologies to maintain best-in-class GTM processes.Technology and Process Optimization
Evaluate and optimize the technology stack to support revenue functions effectively. Enhance the current prospect journey process, accelerating time to respond, proposal, quote creation & other important milestones, automating where possible. Streamline pipeline & seller process ensuring required steps have clear value and removing overly burdensome elements. Deploy renewed lead-to-win campaign and engagement tracking capabilities ensuring maximum visibility into attribution & success monitoring. Analyze and refine processes in sales and marketing to boost efficiency and productivity, implement new technology solutions where appropriate and manage seamless integrations for operational effectiveness.Performance Measurement and Improvement
Develop and monitor key marketing and sales performance indicators (KPIs) to assess the impact of initiatives and maximize visibility. Conduct regular reviews and audits of revenue processes and technology to identify areas for improvement. Implement continuous improvement programs based on performance data and feedback to enhance overall effectiveness.Cross-Functional Collaboration and Stakeholder Management
Collaborate with senior leaders in sales, marketing, customer success, and product to ensure strategic alignment. Manage relationships with our Digital Experience team (IT & Digital Resources administration), maximizing alignment with key stakeholders to deliver prioritized solutions and address GTM needs.Knowledge Sharing and Best Practices
Promote knowledge sharing and the adoption of best practices across teams to drive continuous improvement.Skills & Requirements:
Bachelor’s degree in Business Administration, Finance, Marketing, or a related field is required. Master’s degree in Business Administration, Data Science, or a related field preferred. A minimum of 7+ years in a GTM operations role (Sales Ops, Marketing Ops, Revenue Ops) including senior roles responsible for GTM strategy and innovation. 5+ years experience in managing teams focused on revenue enablement, process optimization, and technology integration. Previous experience in a growth B2B Technology company is required. Advanced proficiency in data analytics and business intelligence tools such as DOMO, Tableau, or Power BI. Strong communication and interpersonal skills, with the ability to build relationships and influence stakeholders across all levels of the organization. Excellent project management abilities, including experience leading cross-functional teams and managing complex projects. Strong analytical and problem-solving skills, with the ability to interpret data and translate insights into actionable strategies. Experience with CRM systems (e.g., Salesforce), marketing automation platforms, and emerging sales, revenue, and marketing tech. Ideally seeking a candidate located in either the Eastern or Central time zone with the ability to travel domestically up to 15% and work East Coast business hours.#LI-REMOTE #LI-SF1
ModMed Benefits Highlight:
At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits, including:
Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution, 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep. Generous Paid Time Off and Paid Parental Leave programs, Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs, Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed, Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning, Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles, Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.