The Director Country Operations Management (DCOM) will lead a local execution team, fully accountable for all study deliverables and quality for programs in their country, for their aligned Therapy Areas (TA).  The DCOM is accountable for execution all assigned operational trial deliverables, for assigned programs completed according to timelines, operational procedures, quality standards, SOPs and guidelines.  Focus is on high quality delivery in a timely and cost-effective manner, in accordance with local regulations and ICH/GCP guidelines, and as aligned with country level ways of working.

The DCOM is a key contributor in the overall deliverables for the country, including early planning, feasibility, site selection, study start-up, enrollment, data deliverables, and close-out, and works in partnership with global study team, SDHCO, Dir SSU and Site Partnership, and RHCO to define those deliverables. 

DCOM is accountable for leading, managing, training, and developing a dedicated team of Project Managers Country Operations (PMCO) and Clinical Study Assistants (CSA), and is responsible for planning and optimization of reporting resources including objective setting, performance follow-up, and contributes to shaping processes to standardize ways of working country level and managing change.

For their assigned TA, DCOM will play a central role in maintaining oversight and effective management of vendors including CROs and will create an effective communication pathway with other stakeholders within their country e.g. Local Medical Affairs and Legal (where applicable).

You will be responsible for:

Leads local execution team for programs in aligned TA(s) consistent with country level ways of working 

Utilize available technology proficiently to manage local study delivery and identify opportunity for operational optimization 

Directing country execution team to achieve quality and timeliness of all study deliverables (site identification, feasibility, start up, recruitment, data deliverables) for  aligned TA.

Ensuring resource optimization of assigned team to deliver to committed clinical program targets, for aligned TAs

Development and performance management of direct reports and ensuring each direct report has development and training plans according to company policy and people plans. Hands-on support and coaching direct line reports on a regular basis to address challenges and needs

Participate in succession planning and talent development discussions

Prepares salary and bonus proposals for direct reports based on their performance, in close consultation with SDHCO and local HRBPs.

Contributing to transformation initiatives, shaping processes to standardize ways of working country level, and manages change to ensure contribution to effective COM organization

Accountable for monitoring metrics and Key Performance Indicators (KPIs) across all studies in aligned TAs

Ensuring cross-functional collaboration of team and PMCOs through proactive communication with global study team members (Global Study Directors, Global Study Associate Directors, Global Study Managers), and other local study team members (Study Start-up Managers, Site Contract Associate Directors, Site Alliance Lead, Site Solutions Manager, CRAs, and ADCOM) to raise and resolve study specific blockers quickly

Partnering with Development Country Quality and Medical Advisor Pipeline to ensure quality mindset, and Inspection Readiness, and management of site engagement, respectively.

Contributes to high quality re/feasibility work, using data driven approach balanced with local intelligence and site insights to develop credible plans and country commitments for assigned projects, and in accordance with country goals.

Overseeing local TA team member interactions with IRB/Ethics Committees 

Approving site selections for each study for aligned TA

Ensure timely completeness a of the eTMF 

Ensuring that a post-trial access plan is in place as part of study completion 

Compliance of local study team and contract workers (including FSP) with Alexion SOPs 

Proactively connecting with other Country leaders to share issues and learnings to ensure overall success of COM organization

Managing TA-level internal and external stakeholders, and supporting local strategies within country and working in collaboration with local Medical Affairs, Regulatory, and AZ SMM colleagues

Effectively manages risks, issues, decisions at the country TA and local study level; escalates to SD HCO appropriately 

Developing expertise in analyzing and resolving issues relating to study execution and compliance in fast evolving clinical trial landscape

Ensuring that respective execution teams are appropriately qualified and trained for the roles they undertake

Driving continuous improvement and team performance monitored via global, regional and country performance metrics ensuring high quality delivery

Identifying performance issues and/or areas of opportunity for continuous improvement 

Qualifications:

Bachelor’s level degree required, plus minimum 7 years of clinical research experience with experience in the development & management of a clinical operations function and management of staff in a pharmaceutical and/or biotechnology environment

Experience with internal delivery of global clinical trials. Proven excellence in operational delivery of clinical operations activities across multiple projects 

Previous line management experience (direct lines)

Experience leading, developing and implementing functional and cross-functional teams, SOPs and processes

Deep knowledge of global regulatory requirements and ICH/GCP guidelines

Demonstrated proficiency in the implementation, monitoring and management of clinical trials

Deep knowledge of respective TA operational delivery, country environment for clinical trials, and rare disease landscape

Demonstrated ability to prioritize, meet deadlines and manage competing priorities and changing demands 

Demonstrated ability to build, coach, mentor, motivate and supervise a high performing team in a dynamic company, including ability to clarify roles and responsibilities 

Ability to establish excellent internal and external relationships, including alliance partners and vendors 

Strong planning and budgeting skills 

Superior written, oral and presentation skills  

Ability to lead in a matrix environment

Excellent project management and administrative skills

Excellent interpersonal skills across countries, cultures and organizational functions.  Well-developed problem solving, organizational, and negotiating skills.

Available for domestic and international travel up to 25%, dependent on progress of programs 

Preferred Qualifications:

Previous field CRA experience 

Experience running clinical studies for ultra-rare diseases and capability to develop and implement innovative solutions for optimizing the conduct of ultra-rare disease studies.

Experience of adult and pediatric clinical research in various therapeutic areas in the US.

Masters or Doctoral degree or equivalent in a scientific discipline

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.