Work Location:

New York, New York, United States of America

Hours:

40

Line of Business:

TD Securities

Pay Detail:

$160,000 - $210,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications:

Job Summary

As a Cash Management Specialist within the TD Securities Business Operations and Client Services team, you will manage cash wire payments and strive to implement efficient processes and robust controls throughout the payment lifecycle. Your role will involve processing payments as well as sharing insights and recommendations to ensure achieve straight-through processing where possible while developing controls and risk mitigation strategies to mitigate errors typically associated with manual payment processing.

Job Responsibilities

Support Cash Management cash wire payments across businesses.Ensure payment requests comply with group policy and departmental procedures.Design and implement workflow to ensure efficient handling and sound risk management practices.Interact and communicate with key stakeholders, including front office (KYC) and back-office groups including settlements, margin and compliance to ensure required levels of review and approval occur prior to releasing any payments.Coordinate with IT on any system and/or workflow enhancements needed to ensure efficient processing and effective controls.Partner with technology and/or project teams to perform user acceptance testing (UAT) for any system enhancements or workflow configuration changes prior to production release.Develop KPI's and management level reporting to define and measure service quality and provide transparency.Execute daily monitoring to supervise employee activities and ensure timely processing, service level adherence and adoption of best practices.Deliver employee training and foster employee development to meet performance goals and achieve operational excellence.

Required qualifications, capabilities and skills

Ability to quickly gain broad knowledge of TD Securities and TD Global Markets organizational structure.Fundamental understanding of the cash management function with respect to payments processing.Solid project management skills, task-oriented focus with a pragmatic, flexible approach to setting and achieving goals.Self-motivated, curious, and pro-active. Able to multi-task independently within a fast-paced environment.Willingness to learn quickly and adapt as required.Solid attention to detail with a commitment to accuracy and operational excellence.Ability to work across time zones and in a multicultural setting.Excellent communication skills, both verbal and written.Proficiency in MS Word, Excel, PowerPoint, and Visio – standard Office suite.Knowledge of Business Intelligence tools, data analysis and reporting.

The Director, TDS Operations oversees a large and significant multi-faceted operational function with overall accountability for providing strategic direction, guidance on a broad and diverse range of complex operational activities/ analysis and/or specialized project support or services within Global Operations.

Depth & Scope:

Provides people management leadership by recruiting top talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as requiredReports to AVP or VP Global Operations role and leads a multi-faceted / multi-disciplined operational group in Wholesale BankingManages multiple processes across a wide variety of products and servicesResponsible for leading in the development of the overall strategic direction, operating budget, delivering business objectives, and overall people management for the unitResponsible for operating within appropriate risk parameters and ensuring exception/escalation processes are in placeLong term focus on planning for functional area (horizon of 1 to 3 years +)

Education & Experience:

Undergraduate degree/ college diploma preferred and/or7+ years relevant experience and 5+ years of people management experienceAdvanced knowledge of key functional areas including Capital Markets, Financing Operations, Payment and Correspondent Banking Services, Business Services, Change Delivery, and Regional OperationsKnowledge of capital markets products, which may include Foreign Exchange, Fixed Income, Equities and Derivatives.Knowledge of current and emerging trends in the industry and marketKnowledge of risk management environment, standards and regulationsStrong knowledge of process management to drive efficiencyAbility to contribute to strategic direction of the function and provide advice to senior leadershipAbility to forecast initiatives and demand in order to develop annual strategic planSkill in managing budgets and resource allocationAdvanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiativesSkill in talent development and performance managementAbility to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skillsSkill in negotiation and partnershipSkill in using analytical software tools, data analysis methods and reporting techniques to assess risk and challenge the status quoSkill in leadership, mentoring, coaching and performance managementAbility to exercise sound judgement in making decisionsAbility to communicate effectively in both oral and written form with partners at all levels including senior managementAbility to work collaboratively and build relationshipsSkill in organization and time managementAbility to analyze, organize and prioritize work while meeting multiple deadlinesAbility to work successfully as a member of a team and independentlyAbility to process and handle confidential information with discretion

Customer Accountabilities:

Leads a business unit involved in designing and providing assigned service or functionality covering a significant area of TDS OperationsIdentifies and responds to changes in the business environment and establish action plans to address client issues and prioritiesActs as a key liaison at the department level to actively engage stakeholders within the Bank and broader industry, developing and maintaining strong business partnerships, clarifying client needs and delivering client-centered solutions that enhance the overall end-to-end experienceTop level escalation point for significant risk matters/exceptions; oversee problem resolutionOversees research, development and implementation of new processes, technologies or operating modelsSets service and control standards, implement and operate systems to monitor service deliveryProvides frontline feedback to client strategy and broader process improvement functions to identify client pain points and opportunities for improvementBuilds a client-centric, collaborative and innovative culture

Shareholder Accountabilities:

Works closely with key business leaders to develop business plan, ensuring the optimal use of resources, and leverage operating model to maximize efficiency, effectiveness and scaleEnsures appropriate escalation protocol is in place and operating losses are reported appropriatelyProtects the interests of the organization; identify and manage risks, resolve escalated matters and refer complex and/or non-standard, high-risk transactions/activities as neededCollaborates with service delivery units, technology, finance and other functional specialist groups to ensure integrated service delivery, risk mitigation and compliance with applicable internal and external requirementsOwns process development and documentation; ensure processes utilized are effective and efficientMonitors productivity and efficiency, operating systems to continually improve delivery capability consistent with overall financial and service objectivesActs as a key contributor to strategic initiatives, functional projects/programs and/or internal/external working groups, and may have sign off authority on projects of larger scale and/or complexityConceptualizes/ defines change framework and contribute to strategy discussions; act as a key change champion for a defined area Adheres to enterprise frameworks and methodologies that relate to operations activities for own area (e.g. Anti-Money Laundering, Business Continuity Management)Participates in and/or lead community initiatives and promote commitment to shared Enterprise values and commitmentsAssesses performance based on team and function analytics

Employee/Team Accountabilities:

Contributes to the development of business segment and/or enterprise functional strategic priorities within Global Operations & Business ServicesDevelops annual and long-term plans for own area and influence plans beyond area managedProvides both leadership and guidance in managing the overall teamSets targets and objectives for the teamGrows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value deliveredEnsures ongoing training and development of staff to meet department objectives for service and productivityLeads process of establishing performance objectives for the team, set people managers' performance objectives and ensure tracking, coaching and performance is adequately addressed and reported in a timely manner for team and individual performance above and below established objectivesManages employees in compliance with all human resources policies, procedures & guidelines of conductPromotes a fair and equitable environment that supports a diverse workforce. encourages the team to achieve common goals and objectives, and creates an environment where the team freely escalates performance and production challengesFacilitates change through positive reinforcement of milestones and successes as well as encouraging open discussionOperates with a One Team mindset

Who We Are

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more
 

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.