Help us deliver like never before  

We’re looking for a Platform Producer to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.  

We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.  

 

What you’ll deliver with us 

The Sending Services team is responsible for the development and execution of the platform strategy and roadmap. The team is accountable for the performance and optimisation of our digital platforms in support of our customers’ user experience.

Working collaboratively within Freight Services, Strategy and Product Management teams, the Sending team applies Design Thinking and Agile methodology to define, design and solve customer problems.  

The role will draw on deep knowledge and experience in the end-to-end digital production process, from initial concept definition through to delivery using design thinking and agile delivery methods to achieve strategy, customer and financial targets and to implement the future vision/roadmap.  

You’ll also    

Contributing to the definition of the digital platform roadmap for their portfolioCoordinating and delivering successful digital products and experiences aligned to their portfolioDelivery of platform roadmaps based on customer research, usage patterns, feedback, business strategies, competitive review and emerging technology.Proven ability to manage complex technical requirements and digital platforms in a transformational setting

 

About you  

Experience coordinating the delivery of digital experience features within an agile team, from ideation through to deliveryDemonstrable contribution to the development and implementation of strategies, plans and roadmapsStrong experience working in Agile product and delivery teams, requiring significant influence over customer-focused design and technology teams. Proven ability to creatively problem solve and think strategically, and where necessary, outside of the box Experience in analysing and communicating performance data, user testing and feedback, industry best practice and market trends 

You’ll also need   

Product design, development and implementation (B2B and/or B2C) Product planning including knowledge of industry, market trends and competitive landscape A solid understanding of the digital development process and software development methodologies, including Agile and Lean Deep knowledge and passion for user experience design, design thinking, interaction design and performance analytics Experience as a ‘Product Owner’ involving digital software development processes primarily in agile and lean methods  At least 6 years’ experience in a related role or 3 years as a Product Experience Producer at Australia Post 

How we’ll deliver for you  

Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every dayWe deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team togetherFlexible working, across head office and facilities across the network

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

See and hear what it's like to be part of our teams in digital tech: