Digital Merchandiser - Motoring

Apply now Job no: 550321
Work type: Full time
Site: Redditch
Categories: Digital
Location: Worcestershire
Salary: Up to £25,000pa plus aligned Benefits
Business Area: Halfords Support Centre

Job Purpose 

Ensures that  Halfords.com and Halfords.ie displays the correct products  with the correct image, copy and  attribution, offers the correct  promotions and product and service recommendations for customers;  all contributing to a great customer experience   

Key Responsibilities 

Work collaboratively with Category, Customer, Content and CRO teams to ensure the product set up, attribution, images, product copy, product location(s), delivery flags and stock status reflect what the customer expect   

Work with the Digital Trading, Marketing and Content teams to ensure that all online product/ range updates are delivered on time, with the right supporting content, in the right place  

Focus throughout is on the customer journey and user experience  

Support in the organization all major and minor sales events, re-merchandising the site as required   

Implement changes to online category strategy based on customer and competitive insights, brand strategy and e-commerce goals and initiatives   

Analyse sales and web metrics to make recommendations about products and categories, web marketing and promotions   

Work closely with Customer Contact team, Data Analytics and CRO teams to understand customer feedback and address issues and implement changes were appropriate  
   Work closely with the Data analysis and CRO teams to:    

Analyse overall performance and Optimisation opportunities   

Influence key stakeholders through timely compelling insights and effective presentation of results  

Key Skills/Experience 

Passionate about Digital   

Passionate about the customer  

Strong organizational skills and ability to meet deadlines, often while working independently  

Strong attention to detail  

 

 

 

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