DIGITAL & INNOVATION INTERN
Location: Brussels, Belgium
We are looking for a motivated and enthusiastic intern to join our Innovation & Technology Department and support the Digital & Innovation Manager for the Benelux market. This role plays a critical part in delivering cutting-edge technology solutions that empower our teams across all divisions, enabling them to offer an unparalleled client experience.
As part of the Local Benelux Innovation & Technology team, you will be involved in key digital transformation initiatives and support business processes that are fundamental to CHANEL’s success in our boutiques and offices.
Your impact
This role offers a unique opportunity to gain hands-on experience in digital innovation, technology management, and project execution within a prestigious luxury brand. You will gain practical experience in project coordination, stakeholder communication, and functional support while contributing to the smooth execution of digital and business development projects. As a Digital & Innovation trainee you will be contributing to CHANEL’s success in providing a seamless client and employee experience.
Key Responsibilities
Project support: Assist in the execution of digital and business development projects to improve operations and employee/customer experience.Coordination & communication: Serve as a liaison between multiple stakeholders, including internal teams and external partners, ensuring seamless project coordination and clear communication.Document & presentation Creation: Prepare presentation materials, meeting agendas, and project documentation to support ongoing initiatives and communicate project status to stakeholders.Data analysis & reporting: Monitor project performance, track key metrics, and provide regular reports to the Digital & Business Manager. Identify trends and propose solutions based on data insights.General support & trouble shooting: Provide cross-functional support to teams across various activities, ensuring the successful execution of projects and alignment with business goals. Resolve technical issues raised by users, analyze root causes, and identify opportunities for improvement.Guidance: Provide training and functional support to employees across departments, promoting technology adoption through user-friendly tutorials, workshops, and best practice sharing.Qualifications
Currently pursuing or possessing a degree in Business Administration, Project Management, Information Technology, or a related field.Solid understanding of project management principles and tools such as Jira, or Monday.com is advantageous.Passion for digital innovation and a keen interest in the luxury industry.Strong analytical and problem-solving abilities.Proven ability to prioritize tasks and manage multiple projects effectively.Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and data analysis tools (PowerApps), as well as OpenAI (CoPilot…).Technical aptitude for troubleshooting tech issues and providing support for digital projects.Ability to work autonomously as well as collaboratively within a team.Adaptability to support diverse teams and adjust to evolving project requirements.Exceptional organizational skills and meticulous attention to detail for project coordination and documentation.Strong written and verbal communication skills in English; fluency in French or Dutch is a plus.What We Offer
Hands-on experience in a dynamic and prestigious environment.Mentorship and guidance from experienced professionals.Opportunity to work on exciting projects and make a real impact.Join us and become a part of enhancing the digital experience within one of the world’s most iconic luxury brands!
Interested?
Then we would like to receive your motivation and cv. Applications without motivation cannot be processed. We only accept applications from candidates who are currently allowed to live and work in the Belgium. Should we see a match, we would like to get to know you better.
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.