Position Overview

Responsible for supporting our company efforts to implement and maintain our customer security requirements and data integration services. You will interact directly with customers to understand their specific IT requirements and work with the Outset teams to ensure that we can meet or exceed those customer needs and help build the scope of requirements for any new work that is required.

You will team up with Outset teams to assist with technical activities for new and existing customers. You will utilize in-depth knowledge of Outset software and hardware solutions to demonstrate competitive advantages to both prospective customers and partners. You will be a main point of contact for customer technical and security communications during pre- and post-sales activities. This position provides career development through the direct daily interaction with customers and partners, and the internal cross function collaboration with the Product Management, Product Development/Engineering, Marketing and Sales teams. You will be working closely with Product Managers, Software Engineering, and Hardware Engineering teams. You will also work with teams across the other organizations in Security, Management, and other groups. You will work with Outset software team to deliver solutions to our customers.

Responsibilities/Functions

Understanding of digital product integration; ranging from API, HL7, FHIR integration points Understand customer and partner requirements to then successfully present and deploy Outset software solutions by working with Outset cross-functional teams Answer technical questions, contribute to technical and cybersecurity audit proposals, analyze clients' needs, and develop technical solutions. Create Documents and Presentations with technical details for the products and technologies Create design/deployment guides for both external and internal audiences Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience Work closely with Outset teams to understand future roadmap development items and their impact to customers

Requirements/Qualifications

Bachelor’s Degree 5+ years of software implementations Strong verbal and written communication skills Excellent problem-solving skills Ability to be flexible and adapt to changing business needs AWS Experience preferred CISSP preferred