**Job Description** **Work Arrangement** This role is categorized as hybrid. This means the successful candidate is expected to report to Detroit Renaissance Center, Detroit MI, three times per week, at minimum. **The Role** The Service Delivery Excellence team drives the projects, analytics and automation to support our operations teams and business partners to make informed decisions, improving ROI and the employee experience. We drive a system that puts data, analytics, and technology at the core of every decision.  The Digital Experience Designer will design and implement global digital employee experiences. This position will be responsible for UX/UI designing, styling, and building web sites following the GM design guidelines for creating GM branded experiences. The role includes support of the operational activities to manage and maintain the employee experience websites. The candidate will work to identify areas of opportunity that drive efficiency and enhance the user experience. This is a collaborative role that will work with a cross-functional team of business stakeholders and content creators to understand the current state of the employee experiences, business process needs, and to define the future state UX design. This role will aid the business in effectively defining, designing, and implementing an optimal user experience for GM’s employee services. **What You'll Do ** + Design and build internal websites for GM’s employee services using Adobe Experience Manager and SharePoint + Integrating the Power Platform (PowerApps, Powerautomate, etc.) in projects and website development + Support the maintenance and content changes for existing sites + Focus on transforming the existing user experience, design process, content management and creating a best-in-class employee service experience + Provide thought leadership on opportunities to leverage existing technology that could meet design and content management needs + Identify gaps where innovative technology is required that is needed to meet the business needs + Identify opportunities for process simplification and standardization strategies + Interact with business partners to understand UX needs, user expected journey, and requirements + Work with business partners and content creators to ensure sites are tested and launched successfully + Interpret metrics/analytics to improve UX design and content + Contribute to strategic decision making and creative problem solving in order to optimize the transition between current and future experiences  + Ability to be a change agent, using influence, education and persuasion to build relationships and gain support for difficult changes  + Collaborate across workstreams to implement data standards and process improvements leveraging digital solutions  + Provide world-class support for various functions, including hyper-care activities and user access management for multiple systems, business partner support, and on-going reporting requirements sustaining multiple regions and functions  + Understand business requirements and acceptance criteria to perform a logical test to prove the functionality  + Develop user stories to document business requirements, prepare user acceptance test plans, and support technology deployments  **Additional Job Description** **Required Qualifications** ** **   + Bachelor's degree in Computer Science/Software Engineering, User Experience, or related field  + 2+ years of proficiency in HTML and CSS + 2+ years of website design and development  + Strong written and verbal communication, presentation, coupled with a strong interest in further developing and integrating HR operations with technology + Ability to work with different requirements (global/local) ensuring ability to negotiate successful solutions **Preferred Qualifications** + Experience in PowerApps, Powerautomate Workflows, and SharePoint  + Experience with JavaScript is a plus + Website building with Adobe Experience Manager, WordPress, or similar CMS + Experience in Adobe Suite is a plus (i.e. Photoshop, InDesign, Illustrator, etc.) + Development of content management service models and implementations, aligning the different pieces and phases + Experience working in Agile methodology is a plus + Highly proficient in Microsoft Office applications  **Relocation** + This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate. GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: • Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; • Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; • Company and matching contributions to 401K savings plan to help you save for retirement; • Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; • Tuition assistance and student loan refinancing; • Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​ We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (https://search-careers.gm.com/en/working-at-gm/)** **Our Culture** **How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)** Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.