Do you want help shape the future of advanced multichannel touch point experiences for leads and clients in the biggest brand in the financial sector? Do you want to work with a first-grade campaign setups helping the business to achieve their goals? Then join UBS Switzerland on our Digital Sales journey!
We have strong ambitions to scale up more ad hoc and automated multi-channel campaign activities. Further, we also are set out to design and implement digital only acquisition, cross-and up-selling Digital Sales Journeys.
For that reason, we are looking to boost our team with an energetic and driven digital engagement specialist, who comes with previous campaign management experience within the field of email and other direct marketing channels.

As Digital Engagement Specialist, you will participate in working groups (Pods/Crews) via our Agile setup, where you act as subject matter expert and facilitate the development, implementation, and evaluation of campaigns, across in-platform displays/messages ‘CDMs’, email, push and outbound phone calls.
The work will be a mix of ad hoc multichannel campaign executions as well as always on (automated) touch point journeys. Your knowledge and mandate will stretch over both deliveries, content, compositions, visuals as well as touch-point designs/flow logics and handover/follow up strategies for sales. Furthermore, the evaluation and optimization of the campaigns ongoingly, with the support of our Sales Analytics team.

This role will be on a temporary contract until end of November, 2026.

Responsibilities and mandate:
• represent Digital Engagement with good stakeholder management, project management and collaborative attitude
• manage/run campaigns from creation to execution, representing Digital Engagement in the relevant pods/crews
• coordinate and execute relevant multi and single-channel ad hoc campaigns
• help develop, coordinate, and implement automated multichannel campaigns
• help convert existing ad hoc campaigns into automated multichannel campaigns
• evaluate and optimize campaigns – both automated as well as ad hoc
• content, formats, client journey development, A/B-testing, re-targeting, etc.
• understand and evaluate the client journeys and provide sparring on how to make improvements
• be result oriented and help realize ambitious and realistic lead/sales targets
• understand the products and sales journeys, as well as the client experience to define and execute campaigns that makes the desired impact