The Digital Documentation Services Operations teams are responsible for supporting all JPM businesses for their client documentation & data life-cycle management from Documentation creation to digitization for distribution using innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

 

Job responsibilities

Execute tasks assigned in a timely manner with little or no supervision Responsible for ensuring that all aspects of transaction management for clients are completed on time and exceptions and client inquiries are resolved Establish yourself as Subject Matter Expert and be part of the Checker organization Ability to quickly spot errors and provide oral and written feedback to the maker Perform Root cause analysis on errors and develop themes to improve accuracy Have a control mindset and be alert to issues and risks that have impact on process or to the organization Ideate on process improvement and automation Additional responsibilities may include managing daily regulatory reporting tasks and remediation activities, as well as process improvement. Excellent client focus and customer care working practices and strong sense of ownership and responsibility Represent the team on internal meetings with senior stakeholders

Required qualifications, capabilities and skills 

Bachelor’s degree required and Proficient with MS Office (Excel, Word, PowerPoint, Outlook, etc.) Minimum 3 to 5 years’ experience in Banking preferably with a knowledge of Derivatives Thorough understanding of the legal language to interpret the documents provided and impact to the Firm Preferred experience in middle or back office operations Understanding of the financial services industry, products, and processes Strong analytical skills with excellent oral and written communications skills Attention to detail and ability to perform tasks with high degree of accuracy A strong sense of ownership and responsibility Excellent client focus and customer care working practices Bachelor’s degree Strong computer skills (MS Excel, Word, PPT, Outlook, etc.) Willingness and flexibility to work during US hours

Preferred qualifications, capabilities and skills 

Preferred experience in middle or back office operations