One of our largest clients in Toronto is looking to bring on additional customer support analysts to join their digital customer support team. The company is a parent company of three major fast-food brands and this support role will be directly for a project launching in February. It will be all email support handling a variety of issues, resolving up to 300 tickets/week. This individual will also be responsible for training and development of new team members. This contract is 3 months long to start but has the possibility to be extended. Half of the agents will need to be bilingual in French and English. There is a possibility of working afternoon, evening, and weekend shifts.

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