PURPOSE OF THE JOB

Digital Business Analyst play a crucial role in identifying opportunities for digital transformation and process improvement. This role will work closely with stakeholders to gather requirements, analyze data, and develop strategies that enhance the efficiency and effectiveness of digital systems and platforms.

 

RESPONSIBILITY

ACCOUNTABILITY

DESCRIPTION

Requirements Gathering

§Collaborate with stakeholders to elicit and document business requirements for digital projects and initiatives.

Data Analysis

§Analyze digital data, including web analytics, user behavior, and system performance, to identify trends and opportunities for improvement.

Process Improvement

§Evaluate current digital processes and systems, and propose solutions to enhance efficiency and user experience

Project Management

§Support the planning and execution of digital projects, ensuring alignment with business objectives and timely delivery

Stakeholder Communication

§Improve the communication between business stakeholders during product requirement & deployment

Testing and Validation

§Assist in the development of test cases and conduct user acceptance testing (UAT) to ensure solutions meet business requirement

Documentation

§Create and maintain comprehensive documentation for digital projects, including requirements, design specifications, and process flows.

Market Research

§Stay current with digital trends and technologies to provide insights and recommendations for innovation and competitive advantage.

 

KNOWLEDGE & EXPERIENCE

REQUIREMENT

DESCRIPTION

Education

§Bachelor’s degree in Business Administration, Information Technology or a related field. Relevant certifications

Experience

§4+ years of experience as a Business Analyst, with a focus on digital or IT projects. §Experience with digital transformation initiatives is highly desirable. §Experience with supply chain & logistic operation §1-2 year Experience in the high complex project management §Experience in project of supply chain system: ERP, TMS, Microsoft Dynamic 365 is preferable