Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.
Responsibilities
The Digital Analytics Analyst is responsible for delivering actionable insights through analytics. This individual is responsible for planning and executing analytics supporting the web and mobile app initiatives and communicating to various stakeholders. This person reports to the Digital Analytics Manager and collaborates with key stakeholders, leveraging data to identify opportunities to optimize web and mobile properties to meet user and business objectives. This person identifies the data and infrastructure required to generate such analysis as well as gaps in data and infrastructure, and recommends and develops strategies to bridge these gaps. The Digital Analytics Analyst is accountable for technical projects requiring substantial inter and intra-organizational coordination and communication. The Digital Analytics Analyst’s key responsibilities include, but are not limited to, the following: Provide full analytics support for web and mobile app platforms developed within a multi-disciplinary work unit. Analyze data from online and offline sources to help inform the strategic direction of web and mobile app properties. Work with product team to define success metrics and KPIs. Develop and execute measurement and analysis plans. Design analytics implementation for data collection and platform integration requirements. Design, analyze and publish daily/weekly/monthly reports. Proactively identify gaps and opportunities in web and mobile app experience through data analysis. Ensure proper analytics implementation and reporting accuracy. Develop quantitative analyses and work with other groups to assess qualitative data resources along with ad-hoc reports to monitor performance and trends. Perform deep-dive analyses and provide interpretation, guidance and strong recommendations to aid decision-making and inform business planning. Prepare, present, or both, findings to leaders. Stay current on web and mobile app analytics, including marketing, ecommerce trends, emerging research, evaluation of market opportunities and user behavior.
Qualifications
BS/BA in Computer Science, Information Systems, Business, Statistics, Mathematics or other computer science related degree.
2 years experience with web and/or mobile application analytics tools/technologies such as Google Analytics 360, Adobe Analytics, tag management systems, A/B Testing tools , , Candidate must possess strong interpersonal and presentation skills as well as demonstrated skills in fact-based analysis using large amount of structured and unstructured data, including the ability to persuasively present insights and recommendations to management. Knowledge of web and/or mobile landscape and technologies required. Must be self-motivated.
2 years’ experience with web and/or mobile app analytics tools and analysis preferred
2 years’ conducting highly quantitative analysis preferred Digital Analyst certification Ability to think critically, interpret and understand requirements in order to build web and/or mobile application tracking solutions based on business requirements.
Experience in digital, (mobile and web analytics) data analysis.
Advanced Excel skills including pivot tables, data visualization and writing macros.
Familiar with and able to analyze app store ratings and reviews.
Ability to translate business requirements into technical plans and reporting solutions in order to analyze data, interpret results and recommend solutions. Strengths in structured and logical thinking, problem solving, issue resolution and attention to data.
SQL experience with a good understanding of data warehouse architecture preferred. Tableau experience a plus.
Strong attention to detail, excellent organizational skills, ability to work independently, manage multiple projects/responsibilities.
Demonstrated strategic and creative thinking ability.
Knowledge of A/B/multivariate testing, knowledge of various data mining techniques to generate business insight preferred.
Project oriented, proactive, self-motivated work style with proven ability to manage effectively multiple projects and changing priorities in extremely fast paced environment and able to deliver superior results within given deadlines.
Digital Analyst Certification preferred
This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Exemption Status
Exempt
Compensation Detail
$102,772.80 - $143,873.60/ year. Education, experience and tenure may be considered along with internal equity when job offers are extended.
Benefits Eligible
Yes
Schedule
Full Time
Hours/Pay Period
80
Schedule Details
Monday through Friday, 8am-5pm CST 100% remote The employee must live within the US
Weekend Schedule
N/A
International Assignment
No
Site Description
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
Affirmative Action and Equal Opportunity Employer
As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.
Recruiter
Laura Percival