POSTION SUMMARY:

To provide assistance in all dietary functions as directed and in accordance with established dietary policies and procedures. Must be able to communicate with all residents, staff, and visitors.

EDUCATION REQUIREMENTS:

To provide assistance in all dietary functions as directed and in accordance with established dietary policies and procedures. Must be able to communicate with all residents, staff, and visitors.

EXPERIENCE REQUIREMENTS:

Previous experience in Food Services.

JOB KNOWLEDGE:

Must be able to assist in all areas of the Dietary Department.

DUTIES OF POSITION: Customer Service Present a professional image: Exhibits a manner that is cordial and respectful. Conservative, appropriate dress, and good personal hygiene. Communicate effectively: Timely, attentive, respectful, and clear communication whether verbal, written or body language. Displays control and calmness in all situations. Maintain privacy and confidentiality: Respecting others’ rights, shares only what others need to know and in only appropriate places, not in public areas or near others without a need to know. Anticipate needs, demonstrate initiative, and strive to exceed expectations: Empathize with those who are in need. Seek ways to be helpful to residents, visitors, and the Premier community. Provide superior service by focusing on our customers. Be an ambassador for your organization: Be positive and caring as a representative of the Company. Be a team player: Support your fellow employees; share your time and talents; be respectful and helpful. Welcome the new member of the department/ unit. Know the organization: Seek information; share it with others; always be a resource. Know who is responsible for each area of the Company with whom interaction is needed. Assume responsibility for cleanliness: Observe all rules regarding eating. Leave all areas clean and neat. Promote safety. Take ownership of complaints: Listen with genuine sincerity, apologize, resolve or report complaint to someone who can resolve the complaint. Celebrate Success: Acknowledge your own as well as others’ successes. Be proud!! Participate in departmental or organizational activities. Mission and Values Shows compassion for others and commitment to helping those who needs assistance. Follows compliance program, is sensitive to ethical and compliance issues and appropriately addresses such issues. (For Direct Resident Care Areas)- Understands and applies aspects of cultural diversity in his/her daily delivery of resident care (see attached Trans-cultural Competency Performance Appraisal addendum) (For In-Direct Resident Care Support Areas)- Understands and applies aspects of cultural diversity appropriate to resident populations served (see attached Trans-cultural Competency Performance Appraisal addendum) Quality of Work Uses integrity, good judgment and problem solving skills in making decisions. Produces high quality documentation as evidence by the following: Sets up trays and food service carts accurately and timely. Provide food service to residents, guests, and employees under sanitary conditions. Serve and bus trays. Assist in preparing, covering and labeling food. Clean work area. Assist in the proper care, use and cleaning of kitchen equipment. Work as a dishwasher, using the equipment appropriately and in a safe manner according all state and federal regulations. Attend in-service training programs for Food Service employees. Perform other duties as assigned by Management. Takes steps necessary to produce excellent work in any task or job that is assigned. (For Direct Resident Care Areas) – Demonstrates the knowledge and skills necessary to provide care based on physical, motor and sensory adaptation, cognitive and psychosocial appropriate to the age of the patients served in his/her assigned area. (see attached Age Specific Performance Appraisal Addendum) (For In-Direct Resident Care Support Areas) – Provides support activities appropriate to ages served. (see attached Age Specific Performance Appraisal Addendum)