The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

We’re seeking a passionate, skilled, and versatile Design Technologist to join our Developer Experience (DevEx) team at PayPal. As a key member of the team, you’ll be responsible for designing, prototyping, and building the next generation of tools, platforms, and experiences that empower our developer community to create, innovate, and integrate with PayPal’s APIs, products and services with ease. You will work at the intersection of design, engineering, and product, using both technical skills and design expertise to create delightful, efficient, and scalable experiences for our internal and external developers.

Do you make your way through ambiguity? This might be the role for you.

Job Description:

Key Responsibilities:

Design and Build Developer Tools & Platforms: Lead the design of tools, documentation, and platforms that enhance the developer experience with PayPal’s APIs, SDKs, and integrations. This includes improving workflows, debugging tools, onboarding processes, and support materials.

Prototyping & Front-End Development: Create high-fidelity prototypes and functional front-end components using modern web technologies (HTML, CSS, JavaScript) to bring new ideas to life. Be comfortable experimenting with different technologies to validate solutions.

Collaborate Across Teams: Work closely with product managers, engineering teams, and other cross-functional teams to ensure developer needs are met with robust, user-centered design solutions. Advocate for the voice of developers in product decision-making.

Enhance API and SDK Usability: Work with engineers to design intuitive user interfaces and experiences for developers interacting with PayPal’s APIs, SDKs, and other technical resources, ensuring they are easy to use and well-documented.

Advocate for Developer Experience: Serve as an advocate for the developer community by identifying pain points and opportunities to improve workflows, ensuring that developers have an efficient and enjoyable experience when using PayPal products and services.

Stay Current with Industry Trends: Keep abreast of emerging trends in developer tools, frameworks, and best practices. Apply knowledge of current and future technologies to continuously improve PayPal’s developer platform and experience.

Examples of Day-to-Day Work

Prototyping an interactive support wizard experience that helps find relevant developer documentation using the Brave Search API and testing it head-to-head against our current search tools in moderated user testing sessions.

Working with a UI designer and content strategist to redesign the developer portal side navigation with improved information architecture and interaction patterns, then handing off an interactive vanilla HTML/CSS/JS template of the improved UI to engineering to guide their React component development.

Reviewing early-stage UI wireframes of a PayPal integration upgrade flow for technical implementation risks, working with engineering to understand API constraints, and helping product management prioritize and roadmap the behind-the-scenes updates needed to deliver the intended user experience.

Qualifications:

Technical Skills:

Expertise in web front-end technologies (HTML, CSS, and JavaScript)

Experience building or improving APIs, SDKs, and developer tools.

Some experience with backend technologies (Node.js, Python, etc.) is a plus, mostly for prototyping and testing richer data-driven experiences

Deep knowledge of WCAG guidelines and front-end accessibility engineering techniques

Design Expertise:

Strong understanding of user-centered design principles and methodologies.

Experience in designing interactive prototypes and wireframes

Familiarity with Figma or other modern UI design tools

Ability to work in a multidisciplinary team, blending design thinking with engineering processes.

Communication & Collaboration:

Strong written and verbal communication skills with the ability to present technical and design concepts to both technical and non-technical audiences.

Experience in working closely with product managers, engineers, and other stakeholders in a collaborative, agile environment.

Problem-Solving & Innovation:

Demonstrated ability to solve complex problems by combining technical and design expertise.

Passion for improving developer productivity and experience with a strong focus on making tools and processes more intuitive and efficient.

Experience:

You will likely need 7+ years of experience to be ready for this job. This ideally includes 3+ years of experience in a developer-focused position, or in a similar design technologist role.

Nice-to-Have:

Familiarity with API design best practices.

Experience with modern front-end web frameworks (React, Angular, Vue.js).

Experience with mobile development platforms and tools.

Understanding of cloud services (AWS, Azure, etc.) and how they relate to developer tools.

Prior experience working within fintech, payment systems, or a similar technical domain.

Why PayPal?

At PayPal, we offer more than just a job — we offer a chance to shape the future of digital payments and play a key role in a rapidly evolving industry. You'll be part of an inclusive, diverse team of innovators who bring their expertise to work every day with passion, purpose, and a commitment to excellence. We are a company that invests in our people’s growth, fosters innovation, and offers the flexibility and resources to help you thrive in your career.

Join us and contribute to our mission to democratize financial services for all.

PayPal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

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PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com.

The U.S. national annual pay range for this role is

$96900 to $234300

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.