Mumbai, Maharashtra, India
21 hours ago
Deputy Manager - Operations

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Minimum 6 Years of experience in Fare AuditMinimum 4 Years of experience in Team HandlingIATA or Diploma in Travel Certification preferredExcelled GDS knowledge – Amadeus and/or SabreBSP and ARC KnowledgeTo find avenues and method to enhance revenue.Build training material and enhance knowledge of current and new team membersStrong client communication.Manage team and new opportunitiesFlexible with shiftsEnsuring Operations KRA - Internal/External Service level agreement are metDrive brainwave initiative in the teamUnderstand and abide by the importance of discipline, punctuality & protocolConduct monthly 1o1Address any people issues on timely basisEmployee Engagement activitiesRepresent Operations for Internal and external audits

Qualifications

Graduate

Confirm your E-mail: Send Email