GENERAL OVERVIEW:
Performs secretarial functions to provide daily operational and administrative support for the department or clinical office.
ESSENTIAL RESPONSIBILITIES:
Operates office equipment, such as voice mail messaging systems and uses word processing, spreadsheet, or other software applications to perform the secretarial functions to support the daily operations. 30%Answers telephones and directs calls to appropriate staff. Receives and routes messages or documents to appropriate staff. 20%Sorts and distributes incoming mail and administers outgoing mail. 15%Compiles, records and maintains file, reports and/or correspondence. Transmits correspondence by mail, e-mail or fax. 15%May greet visitors, ascertain purpose of visit and direct them to appropriate staff. If in a clinical office, may interview patients to complete documents, case histories, or forms, such as intake, claims or insurance forms. 10%Depending on location, may schedule and confirm departmental meetings, diagnostic appointments, surgeries, or medical consultations. 10%Performs other duties as assigned or required.QUALIFICATIONS:
Minimum
2 years secretarial experiencePreferred
Associate's Degree from a business/secretarial school or Medical Assistant programExperience with various computer software programs and medical terminologyHighmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.
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