Job Description

As Department Manager, you work at the heart of the store, creating an environment that inspires customers to explore their personal style and together with the store team to offer the most exciting Customer Experience. With the store management team, you ensure that all employees’ relations, responsibilities, legal requirements, and H&M policies are fulfilled. 

Key responsibilities:

Analyze and regularly follow sales and profit KPIs and acts accordingly to maximize results of your departmentTogether with the Team management, prioritize actions that have a clear impact on salesGive feedback to the Store Manager to ensure a good level and the right amount of stock in your department to support salesEnsure that the execution of your department continuously meets H&M standards and follow them using the customer audit toolActively work with talent and leadership development in your department in order to support business needsEnsure regular and clear communication to the store team about the company's performance, corporate culture and values, and goals, globally and locallyStrengthen our corporate culture by promoting feedback in our daily work and train the store team to do the same

Qualifications

Just like everyone at H&M, we believe you are a positive and ambitious team player full of drive and optimism. 

What you need to succeed:

Strong communication skills with ability to inspire and motivate team members to offer a great customer experienceEnjoy teamwork and cross collaborationOpen-minded, flexible, and adaptable to changesGood analytical and problem-solving skillsDelegate follow up and provide feedback to support the development of the team.Good knowledge of English languageMotivation to develop & contribute to the business growth

Additional Information

This is a full-time and permanent position. Sounds Interesting?
Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through career page.  

Benefits
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Stable employment contract in an international company with a unique culture 25% staff discount for you and your family memberLong Service Reward  Retirement reward13th salaryExtensive internal training and onboarding program Possibility of growing within the company (over 70% of our recruitment processes are internal) 5 days marriage leaveHIP_Intencive reward You can read more about our H&M Incentive Program here.  

Inclusion & Diversity
H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.  

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases. 

Company Description
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.