Apply Job Type Full-time Description

 

Lowry Main Street Dental is seeking a results-driven Dental Office Manager who is people-oriented, has a proven track record for developing and leading staff, and someone who has excellent communication skills and a strong desire to build a team that is collaborative and provides feedback consistently. As a Dental Office Manager, you will be responsible for administering the day-to-day activities of the business office, including patient and employee relations; staff interviewing/dismissal; management of marketing and communications efforts; ensuring regulatory compliance; staff training and motivation. Assist the dentist with other tasks as assigned.

Our Dental Office Manager sets the tone and is the most critical resource to help us achieve our number one core value of putting our patients and our staff's experience first. We are a Dentist-led and team-centric family practice that strives to be the best office to work for in the Denver area. The Dental Office Manager will be passionate about people, have a servant leader mindset, and strongly desire to develop a team and hold the staff accountable for delivering a growth mindset daily.

This full-time position works Monday-Friday plus one Saturday/month, and comes with a competitive hourly wage, a robust benefits package, growth and professional development opportunities, and a bonus plan with monthly rewards. 

Specific Duties

Manage day-to-day operations of the dental office.Manage and direct staff assignments and activities following office policies and applicable laws.Manage compliance with OSHA, state, and federal regulationsKnow and follow the dental office contingency planStay current with trends, legislation, and regulations in the dental professionManage patient financial accountsManage the hiring and ongoing performance of staffManage and update office computer systems. Patient ManagementOversee patient relations and handle patient complaintsHelp explain office policy to patientsHelp support staff as needed (i.e., appointment scheduling, collections, insurance, etc.)Monitor patient relations with regular patient satisfaction surveys.

Staff Leadership

Assign, direct, and manage staff duties as assigned by the dentistDetermine staff schedulesRecruit, interview, and hire employees as directed by the dentist and staffing guidelines.Orient and train new staff during their first 90 days and beyondOrganize staff training on OSHA and HIPAA complianceDisplay any posters required by federal, state, or local law to Monitor staff performanceConduct staff and salary reviews on an annual basisCoordinate team meetings every monthEngage in conflict resolution and hold regular employee one-on-oneHelp arrange for staff CE and training

We offer a benefits package that includes a PPO Medical Plan, an in-house dental plan, vision, STD-LTD, company-paid life insurance, PTO, holiday pay, matching 401K, and more. This is an hourly position with monthly bonus opportunities. The hourly rate DOE starts at 30.00/hr.  If you are a people-driven leader, we want to hear from you today~ 

This position will remain posted for 30 days or until the position has been filled. Apply now~

Requirements

High school diploma or equivalent; some college is preferredDental office leadership experience preferred (1 or more years)Working knowledge of computers for word processing, insurance claims to process, and records management. Denticon is a plus.Knowledge or experience in staff management InterpersonalExcellent communications skillsTeam playerConflict resolution experienceCustomer service or patient relations experienceAbility to communicate all concerns to the dentist and regional management team