What You'll Do

 

Location: Homebased*

Working Hours: Full time 37.5 hours per week – Mon to Fri

Salary: Excellent base salary + benefits 

Duration: 12 month secondment 

 

*Homebased

At Vodafone UK our homebased working means you’ll work from home almost all the time and come together on certain occasions during the year to be creative, collaborative and simply connect. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Who we are 

 

Join our Vodafone Business Technology Solutions team, where we support businesses of all sizes with world-class technology solutions. We design and develop our Fixed Line solutions, drive efficiency through automation and AI, and implement it all directly with our customers. 

Sitting within the SDS (Standard Delivery Service) team, this role will be involved with owning and implementing the Delivery and Go Live implementation for UC (Unified Comms) customers as part of the standard delivery model. You will be involved with working on multiple projects running concurrently with an element of risk management. This is a good role for someone who is looking to be responsible for customer and stakeholder management, including setting and managing expectations and confirming elements of the delivery. You’ll get the opportunity to work closely with senior team members on complex, high profile deliveries. 

What You'll Do:

 
•    Delivery of multiple Business customers requiring UC product solutions through requirements gathering, build and ordering activities.
•    Accountable for planning and managing multiple customer projects concurrently, potentially across multiple products.
•    Identify, manage and report risks.
•    Complete Go Live and all other associated activities for standard build using pre-defined LWI (Local Work Instruction).
•    Support Delivery Specialists with customer and stakeholder management.

Who you are

 

•    Able to deliver best possible customer and stakeholder experience whilst maintaining targets for delivery timescales.
•    Ability to prioritise multiple tasks and deliveries at any one time.
•    Strong adaptability & learning agility in a dynamic environment.
•    Ability to effectively plan and schedule activities.
•    Comfortable communicating directly with customers and internal stakeholders.
•    High attention to detail and confident in dealing with large volumes of data. 

 

Advantageous 
•    Familiarity with UC (Unified Comms) products/Fixed products/Vodafone Network is desirable, but not required.
•    Prior Delivery experience (Order Management, Order raising) is desirable, but not required.

 

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Not a perfect fit?

 
Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.

What's in it for you

 

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.