**Our story** Strada is a technology-enabled, people powered company committed to delivering world-class payroll, human capital management, and financial management solutions to organizations globally. With a team of more than 8,000 experts and over 30 years of expertise, Strada blends leading-edge technology with human ingenuity to help businesses across the globe design and deliver at scale. Supporting over 1,400 customers in 33 countries, Strada partners with customers at every stage of their journey, to help drive their vision forward. It’s why we’re so driven to connect passion with purpose. Our team’s experience in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Strada is the perfect place to put your passion to work. To learn more about us, visit stradaglobal.com **Delivery, SenioAssociate, OneHR GRX** Working at Operations, the HR administrator will be responsible of maintaining the client HR administration master data and performing any relevant client related HR administration tasks. **_Main tasks & responsibilities:_** • Work as the first point of contact for employees or customer HR representative o Handles and tracks incoming e-mails o Handles tickets in our HR Information System (hrX Assist) o Build up and maintain a relationship of confidence and mutual respect with clients o Responds to HR questions, analyses and solves questions, problems and/or requests o Continues updates on client policies and procedures • Performs data administration o Verifies receipt and validates documentation o Archives documents if legally required o Maintain, control and update personnel information in the HR Information System • Escalates in depth inquiries and requests to the appropriate colleague/department **_Qualifications:_** • Degree in HR policies and processes is a plus, but not a must • Good computer skills (MS Office) **_Language Skills_** _:_ Excellent written and verbal communication skills in Spanish and English. **_Personal skills:_** • Interest in HR Administrative Support • Accurate in terms of quality and respect of deadlines • Strong sense of integrity with an awareness of confidentiality and diplomacy • Ability to organize work and priorities to meet deadlines with limited supervision • Ability to work autonomously while having a strong sense of commitment to team and department • Be a good analyser and problem solver **Key Competences** + **Be Accountable** - Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results. Has a positive sense of humor & outlook. + **Solve Problems** - Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement. + **Take Ownership** - Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities. + **Be Client Centric** - Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities. + **Be Effective** - Demonstrate knowledge of the Strada Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable _What we offer:_ • International business environment and opportunity to use foreign languages • Work in a culture where you can achieve excellence in your career and develop to your strengths • Young and dynamic office environment • Benefits package, including life insurance, health insurance, language classes, etc. **Benefits** We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Strada, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Strada’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. **Our commitment to Diversity and Inclusion** Strada is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Strada, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. **Diversity Policy Statement** Strada is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Strada provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. **Authorization to work in the Employing Country** Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Strada. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. **DISCLAIMER:** Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .