POSITION SUMMARY

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Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.

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Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors.

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CRITICAL TASKS

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Duties include , but not limited to:

\r\n\r\nMaintaining the deposit log\r\nFollow up on deposits older than 20 days\r\nReview invoices & make sure all supporting documents are included\r\nSending invoices & statements to clients\r\nEnsuring payments are received within the client payment terms\r\nAttend to all queries that clients may have & ensuring adjustments are done correctly\r\nReview refund paperwork & process refunds\r\nReview Travel agent commission with backup & submit for processing\r\nProcess credit applications\r\nRun Monthly debtors meeting\r\nPerform annual credit limit check on all clients\r\nPerform cash & credit card reconciliation\r\n\r\n

Policies and Procedures

\r\n\r\nMaintain confidentiality of proprietary materials and information.\r\nProtect the privacy and security of guests and coworkers.\r\nFollow company and department policies and procedures.\r\nPerform other reasonable job duties as requested by Supervisors.\r\n\r\n

Guest Relations

\r\n\r\nAddress guests' service needs in a professional, positive, and timely manner.\r\n\r\n

Communication

\r\n\r\nSpeak to guests and co-workers using clear, appropriate and professional language.\r\nAnswer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.\r\nTalk with and listen to other employees to effectively exchange information.\r\nWorking with Others\r\nSupport all co-workers and treat them with dignity and respect.\r\nDevelop and maintain positive and productive working relationships with other employees and departments.\r\n\r\n

Physical Tasks

\r\n\r\nEnter and locate work-related information using computers and/or point of sale systems.\r\nMove, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.\r\n\r\n

General Finance and Accounting

\r\n\r\nCheck figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.\r\nRecord, store, and/or analyze information using property software.\r\nOrganize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.\r\nAccess computerized financial information to answer general questions as well as those related to specific accounts.\r\nClassify, record, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.\r\nMaintain accurate electronic spreadsheets for financial and accounting data.\r\nComplete period-end closing procedures and reports as specified.\r\nPrepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.\r\nControl and secure cash and cash equivalents for property according to cash handling policy and procedures.\r\nCode documents according to company policies and procedures.\r\nGenerate finance/accounting reports from computer system as needed.\r\n\r\n

PREFERRED QUALIFICATIONS

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Education

\r\n\r\nHigh school diploma/G.E.D. equivalent\r\nRelated Work Experience\r\nAt least 1 year of related work experience\r\n