Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Provide an efficient and effective administration service to the Contact Centre team and internal customers, thus contributing to departmental effectiveness and client satisfaction.

You Would :-

Provide an order processing service.

To provide an administration service iro:

Delivery, Travel, E-mail, Budget and Asset management

Telephone usage, Timekeeping, order Stationary

Manage Website, Filing

Provide a maintenance administration service iro: Offices, Telephone, IT Network, Access and Assets

Provide a scheduling administration service iro: Diary/calendar management, meetings, Catering

Provide a document preparation service, , Act as the HR liaison and Provide printing assistance

Experience, knowledge & skills required

Grade 12 essential

Diploma or Bachelor’s degree in commerce would be advantageous.

2 - 3 years’ experience in Credit Control role within the insurance industry

2 – 3 years’ TIA system experience

Good analytical and problem-solving skills

Good interpersonal and client relationship skills

Good communication skills (both verbal and written)

Proven ability to work independently and proactively

Proven ability to suggest working solutions to a problem

Extensive knowledge and experience using the Microsoft Office suite, specifically MS Projects, Excel and PowerPoint. Sound knowledge of accounting practices advantageous.

The Recruitment process:

TA Interview: This will be a discussion with a member of the TA Team to give you an understanding of our business, our culture & values and more context on the role. It will also allow up the opportunity to get to know you a little better, and ensure OMI can meet your needs

Panel Interview: This will be with 2 members of the senior leadership of the data team and 1 member of the HC leadership team

Technical & Psychometric Assessments: These will depend on the role and will sometimes happen concurrently with MIE & Internal Verification

Final Feedback

All About OMI:

https://www.oldmutual.co.za/about/old-mutual-insure/

https://www.linkedin.com/posts/old-mutual-insure_i-work-at-old-mutual-insure-of-course-activity-7161674472469524483-w0j6?utm_source=share&utm_medium=member_desktop

Skills

Education

Closing Date

28 June 2024

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!