We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following and other duties may be assigned as necessary:
Responsible for learning the applicable games offered in Dealer School that includes, but is not limited to, craps, blackjack & property offered carnival games, roulette, pai-gow, and baccarat to successfully graduate school. The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity. Responsible for meeting Table Games Dealer School attendance requirements. Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction.Responsible for maintaining an atmosphere of professionalism and integrity in Dealer School. The Table Games Dealer School Student does not perform the function of a Table Games Dealer nor work on the gaming floor in any capacity. Ensures debris is picked up from common hotel areas. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.Maintains strict confidentiality in all departmental and company matters. BRING US YOUR BEST.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.
High School Diploma or GED; zero to six months related experience and/or training; or equivalent combination of education and experience. Previous experience in a customer service position preferred but not required. Must be able to successfully complete a Table Games audition displaying adequate Table Games dealing skills and complete Dealer School prior to transferring to a Table Games Dealer. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Must have the ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
LANGUAGE SKILLS
Must have good written and oral communication and organizational skills. Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
REASONING ABILITY
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS
Employee must be able to qualify for licenses and permits required by federal, state and local regulations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 100 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud.
While performing the duties of this job, employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; outside weather conditions; extreme cold and risk of electrical shock.
Employee could be exposed to an environment containing unrestricted second hand tobacco smoke.
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We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
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Equal Opportunity Employer
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