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Detailed Job Description:

Coordinate the onboarding of DCH inbound and outbound integrations with health care providers, service providers, and state and federal agencies (ie. Business systems) Ensures all parts of a business system onboarding are processed, organized, and progressing according to predetermined timelines and deliverable dates. Drive project kick - off activities: internal meetings, data partner agreements, project plan documentation. Provide oversight and management of work backlogs, the prioritization process and work scheduling and monitoring. Set and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed. Coordinates internal and external resources scheduled, ensures projects remain within scope and schedule. Forecast potential schedule delays and develops remediation plans. Supervise hand-offs ensuring smooth transition of Business Systems to the Maintenance and Operations providers. Collect, analyze, and summarize information and trends as needed to prepare project status reports. Encourage continuous improvement with focus on identifying and implementing best practices, measuring performance, and driving improvements. Create and maintains comprehensive project management documentation. Provide regular updates to the MES Program Lead on trends that are affecting the overall program timeline and deliverables. Leverage the DCH project administration tools to ensure effective execution of projects. Assist in team development through holding teams accountable for their commitments, removing roadblocks to their work, and leveraging cross-functional team skills to improve product backlog throughput. Maintain inventory of all integrations, transmission methods and contactsAssess business system capabilities to migrate to REST API and adoption of FHIR interoperability standards. Partner with system integrator to configure integration platform to support testing and production deployment activities. Collaborate with system integrator to migrate manual forms and processes to ServiceNow Request ManagementCoordinate the development of a business system web presence which will house frequently asked questions, process overview and forms. Maintain forms, companion guides and training documentation in support of business system onboarding.

Qualifications:

10 years of experience in onboarding and integrating health care providers 10 years of project oversight experience 5 years of working in HIPAA compliance environment 10 years of requirements gathering 10 years of business process facilitation and design 10 years of related experience 10 years of which in a supervisory or lead role Bachelors degree from an accredited college or university in a related field

Preferences: 

Hands on experience with ServiceNow or equivalent service management application Familiarity with Microsoft productivity suite: Outlook, Word, Excel, PowerPoint Working knowledge of Visio or Lucid Chart process flow tool Working knowledge of Microsoft Project or similar project management tools Working knowledge of Teams and OneDrive