takealot.com, a leading South African online retailer, is looking for a highly talented DC Industrial Engineer Systems to join our Supply Chain team in CPT Distribution Center.   

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Operations WMS & Systems Manager.  

Your responsibilities will include:

System Administration and Maintenance

Day to Day administration of Oracle WMS – user maintenance, user access, profiles, and location maintenance. Day to Day administration of other operational warehouse systems - user accounts, access, profiles. Performing routine audits of systems and operational processes. Responsible for first-line support/maintenance of data pipelines for operational reports/dashboards.

Technical Support and Troubleshooting

Level 1 support to DC operations, troubleshooting of integration issues with ERP and other operational systems. Analyzing system logs, identifying and reporting potential issues with all operational systems. Troubleshooting and recording of reported system problems. Assisting in troubleshooting WCS & escalating to stakeholders. Responsible for onsite WMS queries and technical support. Answering technical queries and assisting users. Understanding & partaking in stock sync, operating system updates, patches, and configuration changes. Ensure Quality Assurance (QA) on testing and validation. Quality Control (QC) support for Integration of Dimensions operational assistance. Responsible for testing and roll-out of proposed new functionalities, as well as assisting with systems upgrades/enhancements. Responsible for all technical WMS understanding & internal DC processes

Systems Analysis and Process Design

Identifying and analyzing current system issues or requirements. Creating visual representations that depict the current state of the system processes versus the future state post-implementation or changes. Developing diagrams that represent the interactions between users and systems. Crafting user stories to capture the system requirements in a user-centric manner Utilizing Business Process Model and Notation (BPMN) diagrams to illustrate detailed process flows within the DC operations Creating flowcharts to visualize the process steps for troubleshooting integration issues with ERP and other operational systems Responsible for running with projects at each stage of the project lifecycle: initiation, planning, execution, monitoring and controlling, and closure/retrospective. Performing time and motion studies.

Reporting, Analytics, and Documentation

Development of reporting and dashboards from WMS reporting tool / Other Analytical tools for OPS management teams/other business units Development custom/ ad-hoc reports tailored to specific operational needs or management requests Responsible for maintenance of data-guides, in support of operational Reports/Dashboards. Arranging data in an understandable manner to assist operations with reports/dashboards. Validation of operational data for other analyst teams/business units

Communication and Collaboration

Interface between DC Operations, DC Development Team, and WMS Vendor for issue logging and resolution. Liaise with operational systems and service providers with management. Reporting on and analysis of issue trends with WMS Vendor. Liaison with IT & ensuring that the network infrastructure is up and running. Liaison with IT & Scanner Providers ensuring that the scanners configurations are up and running as needed. Assist En-log team to apply all system upgrades & system errors. Responsible for the facilitation of the roll-out & implementation of projects / functionalities from other business units within operations.

Training, Development and Continuous Improvement

Responsible for maintenance of technical training schedules in support of operational SOP’s. Responsible to align full operational flow across all departments with system processes. Assist operations with good system practice & change management. Conducting training sessions and workshops for DC operations and management teams to increase their proficiency in using the developed dashboards and reports. Auditing of DC processes to ensure that the correct procedures are being followed / if any intervention is needed.

Attributes required:

Solutions-oriented, can-do attitude; self-motivated. Attention to detail. Excellent communication skills, both written and spoken. Previous experience in mini project management. Comfortable with change and excellent team player. Comfortable with learning and adapting to new systems. Critical and Systems thinking. Passionate about change and improvement.

Qualifications:

Minimum 3 years relevant experience within WMS Systems Optimisation / Reporting / Analysis Previous experience with WMS systems such as Logfire (Oracle), Manhattan, Red Prairie, SAP, Highjump or similar - Information Systems, Industrial Engineering, BCom Logistics or similar degree preferred High level of proficiency with MS Office packages

The Environment:

takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa. We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. We are short on ego and high on output. We are doers and not only thinkers, it’s all in the execution after all. We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

is forthright but respectful is an expert at doing, who can not only design but also execute is analytical, able to use data to make decisions is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours is passionate about the potential of e-commerce and delivering a world-class customer experience is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster is business SMART. Able to think about problems from a business perspective using technical and product input is curious and challenge the status quo is innovative and enjoys iteration is collaborative will be at the cutting edge of developing new concepts for takealot.com. thinks like an owner of the business. is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

I acknowledge that if I have a personal information access request or a deletion request in terms of the Protection of Personal Information Act, that request can be sent to hr@takealot.com

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.