Description As a Physical Security Manager you will be tasked with driving operational security excellence in two separate facilities located within a short driving distance. Your constant vigilance will discover physical security gaps and shortcomings which you will drive to fix immediately. You will interface and direct vendors involved in new security construction, repairs, daily security operations and patrols, and planning. You will extract metrics and observe improvements by looking at hard data. You will make suggestions on improving electronic surveillance and access controls. You will direct efforts to educate facility occupants on false alarm reductions. You will write and implement security process and procedures. Your position will require you to write reports, create presentations and communicate with leadership on the status of physical security operations. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities • Ability to walk a facility and observe security gaps in physical barriers, security officer procedure, policies, surveillance equipment, and alarm points • Drive campaigns to reduce nuisance alarms • Experience with workflow ticketing and extraction of performance metrics • Investigate accidents, thefts, disturbances, discrepancies • Oversee physical security sub contractors that provide guards, electronic security systems, door construction, door repair, fencing, and access controls • Distill overarching security strategy into daily tactics to reach management goals • Oversee security construction projects • Teach others the proper security processes and methods About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications • Bilingual (Spanish and English). Must have the ability to read, write and speak fluently • 4+ years experience with security operations and/or law enforcement • 2+ years experience with security vendors and contractors • 3+ years experience managing contract security and physical security operation programs, such as Access Control/Intrusion Detection and CCTV Surveillance systems. • Ability to travel between facilities within the region Preferred Qualifications • 2+ years experience in security related documentation/reporting • 2+ years experience in with LENEL or C-cure systems • 2+years experience with trouble ticket systems for access requests • 2+ years experience with investigations including accidents, thefts, disturbances, discrepancies • Familiarity with security program automation and implementation • Security Certifications such as CPP, PSP, CFI are a plus.