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Title: Data Entry / Process Associate.
Business unit: GS Shared Service Centre.
Location: Karachi, Pakistan.
Role Purpose Statement:
- The job incumbent is responsible for processing of documents as per the different program/process requirements.
- The incumbent will have to work as per the required time zone to support the GS business units.
- He/She performs the job within the framework of the BV Quality Assurance System, BV HSE Requirements, the Code of Ethics, and the BV Group policy.
ACCOUNTABILITIES:
General Responsibilities & Accountabilities:
- Ensuring performance of the scope of work in accordance with the requirements of each program mandate and/or as per any process requirements assigned to him/her whenever required.
- Checking all the received documents and emails, if any, and starting to process them as per the requirements of the specific program assigned to the user and/or as per specific process/service requirements whenever required
- Verifying all details, including documents, in alignment with the respective process requirements whenever required.
- Reporting the discrepancies found in the documents and following up with the concerned team for the same to be resolved.
- Updating the clarified discrepancies whilst processing the files.
- Performing any other operational duties as and when required by the organization and extending support to other colleagues/teams whenever required.
Responsibilities & Accountabilities under RFC/RFI Creation:
- Checking the request together with pro forma invoices, if any, received from the GS Business Units as per given instructions.
- Creating or completing the RFC/RFI, as the case may be
- Capturing the details from the ID form and/or pro forma invoice, if any, in Siebel.
- Assigning the RFC/RFI to the respective issuing office.
- Communicating with the concerned teams in the GS Business Units for any queries on the files received.
Responsibilities & Accountabilities under RFC/RFI Validation:
- Checking the documents received and activating the new importers and exporters created in temporary status as per given instructions
- Checking the important data fields as per instructions provided by GS Business Unit
- Validating the RFC/RFI or setting it as ‘Temp. exporter’ or as ‘Pending’ or as ‘Not Inspectable’ as per given instructions.
Responsibilities & Accountabilities under Inspection Report Update:
- Checking the details on the inspections reports (IR) as per the process-specific checklist
- Updating these details in Siebel for further processing
- Sending system-generated email to exporters for submission of final documents during this process wherever applicable as per given instructions.
Responsibilities & Accountabilities under Shipment Product Update:
- Entering data products based on the inspection report & set of final documents using the bulk loading template as per contractual requirement.
- For files with discrepancies, seeking clarification from the concerned team and updating comments along with status in Siebel accordingly.
KNOWLEDGE, SKILLS & EXPERIENCE:
Criteria for Performance Evaluation (KPIs)
- Productivity
- Quality of work - Accuracy
- Respecting timelines
- Share information, best practices, and knowledge management
Qualification and Experience:
- A fresh graduate having a speed and accuracy as given below.
Knowledge and Skills:
- Good typing speed with 35-40 wpm & accuracy above 95%.
- English. Other languages (French, Portuguese) will be a must.
- Analytical and logical thinking
- Self-starter
- Proficient in Microsoft Office Applications (MS Word & MS Excel)
SHAPING A WORLD OF TRUST - WHAT WE VALUE AT BV
We create trust between businesses and we are committed to cultivating an open and inclusive environment wherever we operate and so do our employees. Being part of the BV family is more than just working, it’s being convinced that you will leave your mark…. in shaping a world of trust.