Job Description

To provide required support within guidance of set processes and procedures to ensure effective movement, collection, integration, storage and provisioning of data to build solutions and meet business objectives through understanding of business unit requirements and collaboration with relevant stakeholders.Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG.Act responsibly with work related resources to contribute to cost containment.Design and develop IT systems and solutions.Prevent wastage and identify process improvements to contain and reduce costs.Adhere to organizational values and service standards and interact with and communicate with customers accordingly.Ensure first time resolution of customer queries or complaints and take ownership of any requirements and follow up on queries handed over to other parties or areas to ensure delivery on agreed timelines and Service Level Agreements.Meet set turnaround times while ensuring own availability, reliability and accuracy.Ensure own product knowledge and guidance provided is technically accurate and collects feedback to help improve customer service.Execute own work in accordance with the organizational values and code of ethics.Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.Identify and escalate risk as normal part of work. Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.Work with enhanced processes and procedures to maintain operational efficiencies.Deliver work in an accurate manner to ensure consistent results.Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.Adhere to quality standards, turnaround times and company policies and procedures.Complete relevant administration, reporting and updating of information accurately and on time.Seek out regular performance feedback and put actions in place to improve and enhance performance Identify activities to address own development gaps.Create own personal development plan and review plan with team leader or manager.Understand which competencies and skills are required to be mastered to ensure personal development and performance Keep abreast of learning opportunities, changing products and trends.

Qualification

Degree/Diploma in Computer Sciences or related

Required Skills and Experience

1-3 years’ experience in a similar environmentExperience with Extract, Transform and Load (ETL)Experience with Big Data and related platforms (Hadoop) (advantageous)Experience in data integration for consumption use cases.Experience with Ab Initio is advantageous.DBA experience advantageous.Technical skills (e.g., Code development, translate Business Requirements into technical requirements and produce technical requirements specifications documentation)People skills in relation to stakeholder managementStrategic thinking/organizational awareness

Skills:ETLHadoop (Hive) advantageousSQL querying and administration (Teradata advantageous)Ab Initio advantageousJob Details

Application Closing Date

04/10/24

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.