Beijing, CN
1 day ago
Data Center Technical Support Engineering Operations Engineer, DCEO
Amazon Web Services Infrastructure Services team provides comprehensive technical support throughout the design, planning, delivery, and operation of Amazon Web Services infrastructure. We support data centers and the servers, storage, networking, power, and cooling equipment that ensure the customers of Amazon Web Services have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations technical support managers, and other vital roles. You’ll collaborate with people across Amazon and our operating partners to help Amazon Web Services deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for the customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Facility Engineer will be responsible for providing technical support to Data Center Engineering Operations within data centers including risk management and mitigation, corrective and preventative maintenance of data center infrastructure, vendor management and metric reporting.

Key job responsibilities
Responsibilities may include:
· Provide technical support for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
· Provide technical support for performance benchmarks establishment, conduct analyses, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
· Generate change management requests & incident management tickets for DCEO activities.
· Work with DCO managers (IT) and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
· Establish documentation relevant to technical support of business & facility operations.
· Responsible for supporting the installation of the racks and the provision of power/cooling.
· Support the COLO management of both routine maintenance and emergency services on a variety of essential systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
· Assist in the design, implementation, commissioning and build out of new facilities.
· Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
· Assist in recruiting efforts.
· Support operating partners in the resolution of any infrastructure engineering issues.

About the team
About Amazon Web Services
Diverse Experiences
Amazon Web Services values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Web Services?
Amazon Web Services is the world’s most comprehensive and broadly adopted cloud platform. Amazon Web Services pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust Amazon Web Services’ robust suite of products and services to power their businesses.

Inclusive Team Culture
Amazon Web Services values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
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